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Hearthside & Home
- Fireplace Services
- Lynnwood, WA
About this business
Our knowledgeable staff will work with you personally on your new fireplace project or on updating an existing fireplace, and we are happy to help you every step of the way. We provide a free in-home estimate to ensure a good product fit, an accurate quote, and that you will love and enjoy your purchase for years to come. Our goal is to help you cut your heating costs, keeping your money in your pocket where it belongs. We'll keep your family warm and safe and we will be here when you need us!
Location details
4829 196th St SW, Lynnwood, WA, 98036, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very disappointed with the service here. I received a quote from Greg and went into the shop where the owner informed me I’d have to pay $100 more in labor than Greg quoted me for a gas log replacement. I should have walked away right then and there. My logs didn’t arrive for the installation date, so I was offered a loaner set which I haven’t been able to use because they were causing too much black soot build up. When the logs did arrive, I discovered Hearth and Home had ordered the wrong log set. So it’s now been almost 2... read more
Very disappointed with the service here. I received a quote from Greg and went into the shop where the owner informed me I’d have to pay $100 more in labor than Greg quoted me for a gas log replacement. I should have walked away right then and there. My logs didn’t arrive for the installation date, so I was offered a loaner set which I haven’t been able to use because they were causing too much black soot build up. When the logs did arrive, I discovered Hearth and Home had ordered the wrong log set. So it’s now been almost 2... read more
Business response:
So sorry to hear that you are disappointed in the services you have been provided to this point. Being the owner of the business we try to go above and beyond the normal expectations of our clients. We try to provide an estimate for labor on such proje…See More
Customer service is terrible. I have had them out 3 times to fix a problem, they had to order parts and it took them 3 weeks to do that after the service call. It's now been a month and a half and I haven't heard from them at all. Not a good way to keep customers happy
It's nice to shop at a business where family values and ethics are more important than transactions
Frequently asked questions about Hearthside & Home
How is Hearthside & Home rated?
Hearthside & Home has a 4.3 star rating with 63 reviews.
When is Hearthside & Home open?
Hearthside & Home is closed now. It will open on Monday at 9:00 a.m.
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