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365 84th St SW, Cutlerville, MI, 49315, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:30 p.m. | |
Tue | 9:00 a.m. to 5:30 p.m. | |
Wed | 9:00 a.m. to 5:30 p.m. | |
Thu | Closed | |
Fri | 9:00 a.m. to 5:30 p.m. | |
Sat | 9:00 a.m. to 12:30 p.m. | |
Sun | Closed |
Hearthcrest is the best option for fireplace installs and service in Grand Rapids. They were super great to work with, professional, competitive in cost, and when there was a faulty wireless module they even replaced it and came back out to install it free of charge. The service is top-notch and Karen and her team do an excellent job! Would highly recommend Hearthcrest if you are looking to get a nice fireplace, it's well worth it!
I can't say enough great things about Karen, her team and Anthony who installed our fireplace. They were amazing to work with and were prompt with all my questions and concerns. Karen & Anthony went above and beyond any of our expectations! Thanks to her and her team! I will recommend them to anyone who is looking to add a fireplace to their home!
Called for service in early February and got put on a 3 week waiting list. No problem. March rolls around and no phone call for scheduling an appointment. I had to call them 3 more times to finally get an appointment for April 25th. They give me a 2 hour window to show up. Unfortunately, I didn't hear them arrive when they did. They left. I called immediately and asked if they would come back. This was 3 minutes after they left and they refused to do so. I would never recommend this company for a service call. Frustrating to... read more
We bought a log set and wood burning fireplace from these guys. They did a great job on both. They were very patient with us as well. They had an additional two service calls to our place because of user error. Karen K in the office is phenomenal at customer service as well! Else Thanks for the great service! Nathan
Very helpful
Hearthcrest Fireplace & Home Decor has a 4.3 star rating with 43 reviews.
Hearthcrest Fireplace & Home Decor is closed now. It will open tomorrow at 9:00 a.m.
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