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Hearth Haven
- Fireplace Services
- New Britain, CT
About this business
Are you staying as warm as you'd truly like to be? At Hearth Haven, we believe you should be able to keep your home as warm as you'd like without breaking the bank. Hearth Haven offers a full line of alternative heating products including wood stoves, pellet stoves, gas stoves, gas fireplaces, wood fireplaces, wood fireplace inserts, pellet fireplace inserts and gas fireplace inserts. Not only can you stay warm, but you can heat the areas that you live in so that you can enjoy your home and stop worrying every time the furna... read more
Location details
1 Jefferson Rd #3, New Britain, CT, 06405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I hired Hearth Haven to install a gas line and a new gas fireplace in my home. Five months after the installation I need several hundred dollars of replacement parts due to their fireplace installer not following the installation instructions for the unit's ceramic panels, thus voiding my warranty. The installer was either incompetent or lazy, as all 12 required fasteners were not used. As a result, the panels warped, cracked and infringed on the rear log, ruining the pin locating holes. I have made numerous attempts in the ... read more
This company has apparently gone out of business, I am told from the manufacturer. They did not do a proper install to my fireplace, took 5 months for a 7 day job, outsourced the work, and even after I tried to settle with them in exchange for finishing and fixing the errors, they took my money, didn't finish/fix, and then closed up the next week and blocked my personal phone and refused to answer my emails. Tom Swan is the name of owner who acted in this unprofessional manner. Keep a keen eye out for dealing with this fello... read more
Tom and his crew are great! Friendly and helpful and installation of our cast iron fire place was a breeze! Would def recommend.
Frequently asked questions about Hearth Haven
How is Hearth Haven rated?
Hearth Haven has a 4.3 star rating with 18 reviews.
When is Hearth Haven open?
Hearth Haven is closed now. It will open tomorrow at 9:00 a.m.
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