Rayhan M. on Citysearch
7 years ago
10/31/2012, 03:55 AM
Heart to Heart does indeed tell you great things and exactly what you want to hear to get you through the door. However, the matches turned out completely different from what I said. Also, they did indeed threaten to sue me when I said I'll go online and speak the truth about your company. Their customer service and "matchmakers" are very rude as well when you talk to them about not getting the matches you were promised. The 78% success rate they claim cannot be trusted as that is information coming from them.
They could say 86% and some people may believe it.
I have talked to others who have used this service and they have similar experiences as mine and the other reviews here. Also, the reviews posted by people here could have been made by employees of the company as well as they very much check review sites. Yelp is very strict about who posts and there one can see nothing but terrible experiences of people with the company. Many may have chosen not to speak out, succumbing to threats. Signing up with the company is not worth the anguish, hassle, time, and money at the end of the day.