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Heart and Hand Family Medicine
- Family Practice
- Apex, NC
About this business
Location details
800 W Williams St, Ste 103, Apex, NC, 27502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I’ve been coming to this practice since I was a teenager (over 11 years now), back when it was still a private practice, and I can honestly say I’ve never had a bad experience. The front desk staff has always been super welcoming, kind, and helpful. The medical assistants, lab staff, and providers are all extremely kind, professional, and knowledgeable. Over the years, I’ve seen several different providers, and I’ve had a great experience with every one of them. I’ve always felt listened to, respected, and well cared for. An... read more
I’ve been a patient at this practice for about two years, so writing this review feels strange. I don’t take leaving negative reviews lightly, but I would not recommend this office based on my experience. Over time, it became clear that my care was being reduced to two things: PCOS and my weight. While both can impact overall health, not every symptom should automatically be attributed to them without further investigation. I had ongoing issues and abnormal lab results, and instead of deeper conversations or a proactive appr... read more
Summary: I’ve interacted with 3 doctors there. 1 was nice, the other 2 were completely unprofessional and didn’t want to deal with patients. ——— My original PCP was Dr. Springfield and he was fine, which is why I’m giving them a 2 star. However, I needed to get a Pap smear, so I requested female doctor. This was a mistake because she was so unbelievably unprofessional. It was Dr. Teneisha Davis. When she started to perform the Pap smear she noticed some blood, jumped back while gasping, and said “are you on your period or di... read more
My wife and I are both new patients and we each had our new patient appointments with Dr. Jill Schaeffer. It was an "Outstanding" experience from check in to check out! The staff are exceptionally friendly and competent. The facility is spotless and well maintained.
Dr Jerome and the whole team are amazing.
Frequently asked questions about Heart and Hand Family Medicine
How is Heart and Hand Family Medicine rated?
Heart and Hand Family Medicine has a 3.4 star rating with 63 reviews.
When is Heart and Hand Family Medicine open?
Heart and Hand Family Medicine is closed now. It will open on Monday at 8:00 a.m.
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