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HearingLife
- Wellness
- Boonville, MO
About this business
At HearingLife, we are committed to delivering unsurpassed hearing healthcare by placing your individual needs first. We pledge to provide affordable, custom-tailored solutions supported by our professional and dedicated staff. Our vision is: Helping more people hear better.
Location details
520 Ryan St Unit 0, Boonville, MO, 65233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | Closed |
Harrassing phone calls! Canceled an appointment at my local office because I had to go out of state for several months and informed them I would follow up upon my return. I kept getting frequent phone calls the week of, and multiple calls a week afterwards about my "missed appointment". I kindly spoke with "*******" more than twice and finally ended up talking with a 3rd caller explaining that the calls have started to become harassment and to take me off the calling list permanently. Sure enough, another "*******" calls aga... read more
Business response:
Thank you for the opportunity to address your concern. We will investigate the situation and ensure that your name is on our Do Not Call List. HearingLife values our relationship with you as your hearing healthcare provider and we apologize for the inconvenience this has caused you. Please provide your phone number and mailing address, so we can have you removed.
Had a 2:00 appt. Called saying Ill be 15 min. late. Got the okay. When I got there I at 2:12, I was denied service because they cancelled my appointment because I was late. I drove 50 minutes to get there. And as a 77 year old senior, driving that far and being denied service when I got approval is not tolerable. ******** (receptionist) should be fired! Address: **** *************** in *******, **. AVOID HEARINLIFE!! Their average rating is 1.4 out of 5. Spend your good money somewhere else.
Business response:
Thank you for the opportunity to address your concerns. At HearingLife, we strive to provide an excellent patient experience through their hearing healthcare journey. We regret that your experience was less than excellent. We acknowledge your frustration and sincerely regret the situation you have reported. Thank you for bringing this matter to our attention. We will perform an investigation to verify, identify, and incorporate improvement solutions.
Very disappointed, 1 call close. Per my examiner I was told to check with VA since I'm a Veteran. VA wanted a copy of my exam, so I contacted the office and asked them to send the information, I was told they had done so. When a ***************** receives via fax or email it us recorded for security purposes. The office lied about submitting any paperwork, they charged me $85.00 for my copy. Beware of this disorganized ***
Business response:
At HearingLife, we strive to provide an excellent patient experience through their hearing healthcare journey. We regret that your experience was less than excellent. Please note that we have processed a refund of $85.00 to reverse an oversight on our part. We appreciate your patronage.
I would not recommend this company to anyone. Treats their employees like c*** You can go to any other hearing aid specialist and get better treatment at half the cost. Calling on all veterans to boycott this company. They were fined in ********* over two million dollars for false advertisment to senior and veterans. So you know if they did it there they're doing it in ****** and the US.
Business response:
Thank you for the opportunity to address your concerns. Please contact our ************ Center ************** in ******, so that we may assist you further.
No opt out option. Web site freezes.Spam? Will not do business with this company.
Business response:
Thank you for the opportunity to address your concern. If you would like to provide your mailing address and email address, we can remove you from our Mailing List. This information can be emailed to ************************************ HearingLife values our relationship with you as your hearing healthcare provider and we apologize for the inconvenience this has caused you.
The phone calls from this company are harassment!! I received 4 phone calls within 5 minutes one day. I told them I was not interested in purchasing anything at that time and to please stop calling. Now today I got a call from yet another one of their locations. Informed them that my next call would be to report them as harassment. My next hearing aids will NOT come from this company.
Business response:
Thank you for the opportunity to address your concern. We will investigate the situation and ensure that your name is on our Do Not Call List. HearingLife values our relationship with you as your hearing healthcare provider and we apologize for the inconvenience this has caused you.
Store is never open. Batteries are proprietary. Can't buy them anywhere else.Now we have to get another pair of hearing aids from a different place to maintain them They charged $6000 at first. Then when we decided to leave - the price dropped to $300. Mmm go figure.
Business response:
Thank you for the opportunity to address your concerns. Please contact our ************ Center ************ so that we may assist you further.
Hearing life in ********** and ****** ********************* have abandoned their patients as of this week September 20, 2022. I understand **** is no longer with company and they have not replaced him.We need service asap and was told the closest location is in Virginia. When you call corporate office put u on hold and then want u to leave a message which I already have everyday this week. Poor customer service
Business response:
Thank you for the opportunity to address your concerns. We are in the process of hiring a replacement provider that will be best suited to that clinics patient needs. We apologize for the inconvenience. Currently, our ********** office is staffed on every-other Thursday until a qualified provider is hired and trained. We appreciate your patience during this time of transition.
Originally purchased AIDS through Hearing Life. During pandemic, they shut down all local offices without explanation or client communication. Result was no availability of supplies and no response from company. Beware that this business is prepared to leave you stranded.
Business response:
Thank you for the opportunity to address your concerns. Please contact our ************ Center at ************ so that we may assist you further.
Frequently asked questions about HearingLife
How is HearingLife rated?
HearingLife has a 2.2 star rating with 86 reviews.
When is HearingLife open?
HearingLife is closed now. It will open on Thursday at 9:00 a.m.
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