Healthtrax Fitness & Wellness

Michael B. 

on Yellow Pages

6 years ago

Condition of equipment isn’t so good. Many pieces of equipment have signs on them, Do Not Use. Under Repair. When deficiencies on the equipment is reported, repairs aren’t made usually. Staff was quite snotty when I asked for phone number for corporate office. You can pay a lot less elsewhere and get better service. 

Granpa R. 

on Yellow Pages

10 years ago

For a premium price this gym does not provide a premium experience. Club rules are not available at the front desk neither are they posted. This probably explains why so few members clean their machines, don't monopolize equipment, put equipment away, not hoard machines, etc. Very little effort is put into replacing missing equipment. I'm an experienced gym user and am frustrated by managements lack of effort. Many trainers needlessly tie up multiple pieces of equipment for their clients and I'm left feeling like a sub-stand... read more

Jennifer C. 

on Yellow Pages

11 years ago

Amazing gym to get you motivated and complete your fitness goals. 

Jo-ann C. 

on Yellow Pages

11 years ago

I was a member of Healthtrax for 7 years. My experience was excellent until the recent manager was hired. When she started at Healthtrax she instituted a new rule (not in my contract) that we had to have our pictures taken. I politely declined and she publicly humiliated me and harassed me repeatedly because I declined to have my photo taken. My husband had a disagreement with her concerning the fact that they weren't providing the services we were promised in our contract. They habitually cancelled kids fitness classes or s... read more

megpritz 

on Yellow Pages

12 years ago

This place has the worst customer service. The director is very rude and the the trainers aren't much better (save about 2 of them). The cardio machines have terrible sound quality with the TVs. There are usually a handful that have out of order signs on them as well. The facility is pretty big and has a lot to offer, but with the poor customer service and the machines being broken regularly, it is not worth the money you will pay for a membership.