HealthPoint - Caldwell

Tina warren 

on Google

2 weeks ago

Wait on the phone for 20 minutes, to find out I can’t get an appointment for almost a month . That bs and someone need to look at this. 

Vincent Ofczarzak 

on Google

a month ago

All the staff were incredibly friendly and helpful! The facility was spotless, well-maintained, and organized. Dr. Kimberly Glidewell is fantastic—she truly listens and makes the experience enjoyable overall. I am transitioning my care from Baylor Scott & White to Dr. Glidewell at Health Point. She reviewed my prescription from Walgreens on my phone and seamlessly picked up where my previous doctor, Dr. Thomas Wagner, left off. Thank you, Health Point, for making this process so easy! 

Iris Pineda 

on Google

3 months ago

I’m very disappointed my daughter had an appointment on may 23 she needs a referral I was told it would be done that same day here we are a week and a half later still not done, I have been calling for 3 days and I’m yet to hear from someone, my other child’s referral had expired called his pulmonologist and they did their part within a couple of hours just saying I see no effort on dr hitcock 

Zemna'anzadah 

on Google

5 months ago

The facility has many positive reviews, and I want to believe in the quality of care here. However, our recent experience has been frustrating and disappointing. It has taken over a month for a referral to be sent to an outside facility, and we are still waiting. Every time we ask, we’re told it’s been sent, but Baylor Scott & White has no record of it. Who do we believe? I understand delays can happen, but this feels excessive and potentially negligent, especially when it concerns a child’s health. It's hard not to wonder i... read more