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Healthcare Associates at BIDMC

2.3

About this business

Location details

Carl J. Shapiro Clinical Center, 330 Brookline Ave, Boston, MA, 02215, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.326 reviews
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Oscar Li's profile image
Oscar Li 
6 months ago

I had a very disappointing experience. I scheduled a new patient appointment nine months in advance and received both a reminder letter and a text message confirming the date. However, upon arriving at the clinic, I was informed at the front desk that the doctor I was supposed to see was no longer with the clinic. This lack of communication was not only unprofessional but also showed a significant disorganization within their system. Furthermore, after requesting an appointment with a new doctor and leaving the clinic, I was... read more

Stephanie Disbrow's profile image
Stephanie Disbrow 
6 months ago

I had an appointment canceled due to the doctors illness ( understandable). I rescheduled with for 2 days later but got a call today saying that my original appointment was available so I said I would be there. I had missed a few calls from the office that said that I could keep the new appointment if I’d like. I thought that I had already said yes to accepting the original so it was obvious that I didn’t want the alternative so why bother calling back. I showed up and the appointment was never scheduled. I missed work and p... read more

Good Bird's profile image
Good Bird 
7 months ago

Horrible!!! Don’t go! Staff are dirty and disrespectful. Had my appointments canceled multiple times without being told. Blood all over the walls and I got mansplained my own conditions which I’ve had for 30+ years. I’m a nurse with 10 years experience, I would never treat a patient this way. 

serena black's profile image
serena black 
7 months ago

6month wait gets changed to 15 and no one told me!! (Update they canceled it again) I made an appointment to establish care. They said they had nothing for almost 6 months. I had just moved to MA and needed a doctor so I took the appointment and I waited. The week before the appointment I called and waited 20 minutes to get through and confirm my appointment. The doctor they scheduled me with 6 months ago had retired so they had decided to cancel my appointment. No one called me or reached out to me. They saw I had a pcp (fr... read more

serena black's profile image
serena black 
8 months ago

6month wait gets changed to 15 and no one told me!! I made an appointment to establish care. They said they had nothing for almost 6 months. I had just moved to MA and needed a doctor so I took the appointment and I waited. The week before the appointment I called and waited 20 minutes to get through and confirm my appointment. The doctor they scheduled me with 6 months ago had retired so they had decided to cancel my appointment. No one called me or reached out to me. They saw I had a pcp (from the wrong state) on my insura... read more

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Frequently asked questions about Healthcare Associates at BIDMC

How is Healthcare Associates at BIDMC rated?

Healthcare Associates at BIDMC has a 2.3 star rating with 26 reviews. 

When is Healthcare Associates at BIDMC open?

Healthcare Associates at BIDMC is closed now. It will open on Monday at 9:00 a.m. 

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