Health Sciences Centre: Emergency Department

Ella-James Thorne 

on Google

6 months ago

I arrive at the emergency room, after a car wreck, with a head injury. It takes me half an hour to find the emergency room because there are no signs outside of the buildings. The man taking information about my injuries stops halfway through to have a 5 minute chit-chat with a nurse. I am sent out into the waiting room. 5 hours later, my name is called. Instead of being seen by a doctor, a student asks me the same questions I was asked upon admission. I am sent back out to wait. 5 more hours of waiting, with other people in... read more

James Thorne 

on Google

6 months ago

I arrive at the emergency room, after a car wreck, with a head injury. It takes me half an hour to find the emergency room because there are no signs outside of the buildings. The man taking information about my injuries stops halfway through to have a 5 minute chit-chat with a nurse. I am sent out into the waiting room. 5 hours later, my name is called. Instead of being seen by a doctor, a student asks me the same questions I was asked upon admission. I am sent back out to wait. 5 more hours of waiting, with other people in... read more

Neel Waghela 

on Google

7 months ago

Very slow service even in the emergency line. Came at 4:30 in the morning and it’s already more than 6 hours and still not sure when will I get my number just to see the doctor. Don’t know what kind of stuff the doctors and nurses do inside because when someone is not there when their name is announced, they don’t even take the next person who is in queue. Not worthy to even give one star rating. They don’t understand the meaning of word “emergency”. One more thing to add up, I don’t know how do they make up the order of pat... read more

Byron Sparkes 

on Google

10 months ago

No sign telling you where the emergency entrance is located. That's a pretty basic requirement. Unless you come here often you would be totally lost. I discovered that almost 3 years ago a press release stated the the NEW TEMPORARY emergency entrance is now the main patient entrance. So I'm supposed to know that at 4am when arriving at the hospital?? It's time for new management with a basic understanding of patient needs beyond medical. Am I being petty here? Do they believe word of mouth is sufficient??