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Health Economics Group Inc
- Healthcare
- Fairport, NY
About this business
Location details
1387 Fairport Rd Bldg 1000 Ste A1, Fairport, NY, 14450, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:30 p.m. | |
| Tue | 9:00 a.m. to 4:30 p.m. | |
| Wed | 9:00 a.m. to 4:30 p.m. | |
| Thu | 9:00 a.m. to 4:30 p.m. | |
| Fri | 9:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They sent me a check and it BOUNCED! They have not credited my account. No one answers the phone, or responded to messages and emails.
This company is. joke. My employer is attempting to get out money back. Multiple checks they sent me bounced, our HSA cards do not work, they never respond to you, if you are considering them RUN. Zach who bought this company which I used for years has run it into the ground. Even their bank is shocked at their practices, the bank manager tried to intervene on my behalf. I hope people are reporting them to the IRS and for insurance fraud!
It is September 17th and I should have been able to use my HEP Flex card as of September 1st. This has not been the case. I have had to pay my copays out of pocket for numerous appointments and prescriptions. I have emailed daily and called HEP without resolve. My employer has also tried to resolve this issue. This is inexcusable. This company is holding money hostage from the people they are supposed to be providing a service for. I will not sign up for this service again. I do not recommend this company for FLEX services.
Worse insurance to ever exist
Horrible company- no one answers the phone, emails go unanswered and claims that have been outstanding since late fall 2024 are still unpaid. If you look at the portal, it says a check was mailed on 7/16, still haven’t received a check…. Can’t call anyone to get any answers since they are never open. Sent a claim to the insurance commissioner of NYS, and we’ve also now started the process with USDOL Employee benefits security administration who has been very interested in the systemic patterns of claims failure to follow the... read more
Frequently asked questions about Health Economics Group Inc
How is Health Economics Group Inc rated?
Health Economics Group Inc has a 2 star rating with 21 reviews.
When is Health Economics Group Inc open?
Health Economics Group Inc is closed now. It will open at 9:00 a.m.
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