This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Health Economics Group Inc
- Healthcare
- Fairport, NY
About this business
Health Economics Group has been designing and managing self-insured dental benefit plans since 1978. More than 70% of dental claims are processed within five business days; more than 98% within ten days. We don't sacrifice accuracy for speed: our processing accuracy rate exceeds 99.6% -- yes, we can prove this statement! Our computer system calculates the vast majority of dental claims automatically, making certain that the provisions of each plan we manage are adhered to exactly. Our knowledgeable staff is ready to provide ... read more
Location details
1387 Fairport Rd Bldg 1000 Ste A1, Fairport, NY, 14450, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:30 p.m. | |
| Tue | 9:00 a.m. to 4:30 p.m. | |
| Wed | 9:00 a.m. to 4:30 p.m. | |
| Thu | 9:00 a.m. to 4:30 p.m. | |
| Fri | 9:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Horrible company- no one answers the phone, emails go unanswered and claims that have been outstanding since late fall 2024 are still unpaid. If you look at the portal, it says a check was mailed on 7/16, still haven’t received a check…. Can’t call anyone to get any answers since they are never open. Sent a claim to the insurance commissioner of NYS, and we’ve also now started the process with USDOL Employee benefits security administration who has been very interested in the systemic patterns of claims failure to follow the... read more
This used to be Health Economics Group since becoming Health Economics Partners they are a disaster. They should be forced to turn over interest on the money they fail to reimburse in a timely manner. The app works maybe 50% of the time, they do not respond to emails at any of the multiple addresses I have found. They list their hours, but you call during those hours and they say they are closed. If you are considering using this company for your HR needs I would consider going else where till they figure out how to fix thei... read more
Do not do business with this company! they will take your premiums and then not pay!!! people want answers!!! Scam of a company. Absolutely disgusting how they have handled business but I'm sure Zach will send an email stating he will look into over the next few days! (Mean while things still aren't paid) where is our premium money going that people pay in? Because it sure isn't to the bills of dental offices
I have worked in the dental field for more than 30 years.. Never have I had issues this bad, with ANY insurance company. They are rude with their emails and will not return phone calls, we have claims that have not been paid for 6 months, then they change how they are paying claim—no longer paying preventative at 100%.. They will not even respond to patients who hold the contract with them, If you ask me, this is the absolute worst customer service company out there. Thanks slot Zac and Nichole for all your non help! Do not ... read more
This company is a joke. How can they get away with taking premiums and not paying medical offices? I wish I could collect money from people and just, keep it. All the small businesses taking a hit from this is sad to see!
Frequently asked questions about Health Economics Group Inc
How is Health Economics Group Inc rated?
Health Economics Group Inc has a 2.2 star rating with 17 reviews.
When is Health Economics Group Inc open?
Health Economics Group Inc is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com