This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Headway
- Insurance
- New York, NY
About this business
Location details
205 Hudson St, New York, NY 10013, New York, NY, 10013, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Not costumer service,to help!!
For my first appointment on this website, the provider was a no show. They called shortly after and rescheduled me on their own without asking if that worked for me. I went in and canceled it and still was charged $75 (though their site says it would be $10 until insurance processes it). I sent a complaint to the provider and the help desk of Headway as I didn't know if it was them or Headway. The provider sent back a message full or grammatical errors, so I couldn't even understand what they were saying. Headway said it was... read more
This company is an unethical SCAM. DO NOT USE!! Just as many others here, they submitted each of my $100 therapy sessions to my insurance as $294.38 each! My insurance then “covered” half of that and then said I owe the other $147.19 for each $100 session (make that make sense!)which was then charged to my credit card by HEADWAY— literally 6 times within a month, as “session cost corrections”! This was over $800! This maxed out my card, my auto payments for other things failed due to that, and I’m in the hole now and can’t a... read more
WOW!! Let just say that Diana Riketts was AMAZING and she reached out to me and got me seen within a few minutes of me emailing her. She was so kind and listened and it was a great experience all around.
There is no physical place to go to or telephone number for this company. If you have a problem with being overcharged they will promise to get back to you. They do , but give you no answers to your problem. They’ve been putting me off for a week now! Beware
Frequently asked questions about Headway
How is Headway rated?
Headway has a 1.1 star rating with 36 reviews.
When is Headway open?
Headway is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com