Headsets Direct Inc

Christopher Radman 

on Google

a week ago

Great customer service! Items were on backorder and they provided frequent and accurate updates throughout the process. highly recommend. 

Jason Seabolt 

on Google

3 weeks ago

I placed an order with Headsets Direct and was pleasantly surprised to receive a proactive email from Meghan D. in order processing shortly afterward. Without any outreach on my part, she took the initiative to explain how the sales tax was initially estimated and let me know that a refund would be issued for the difference. She also provided an updated invoice for my records and informed me that she would follow up with tracking details once my products shipped. This level of customer service is rare these days. Meghan went... read more

Francesca Rae 

on Google

2 months ago

Someone reached out to ensure I ordered the right thing (which I did not) and corrected it before it was shipped. So, thanks a million! 

John Lanzilotta 

on Google

4 months ago

To be honest, I originally placed my order through Amazon. Unfortunately, they shipped the wrong product. When I questioned the seller, they stated they didn’t have the version I ordered. When I place the similar order with Headsets Direct, I received a call from Wayne informing me of the delay in providing the set I wanted. He then provided detailed information over the phone and followed up with and email for options. This made my decision to purchase a different product easy. This was my first order, and it was a pleasure... read more

Joshua Birdsall 

on Google

5 months ago

Honestly, the experience has been great! Keep it up.