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HD Supply Facilities Maintenance
- Industrial Equipment Supplier
- Solon, OH
About this business
Location details
30311 Emerald Valley Pkwy, Solon, OH, 44139, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Horrible experience ordering a furnace. Order was placed on 12/2 it never arrived on 12/4 as promised. The warehouse couldn’t give a date of when it could be shipped so I cancelled my order on the phone, with a customer service person. I ordered from a different supplier and the same item arrived the next day. Here is the issue, on 12/9/24 I was charged for it and as of 1/8/25 still have not been reimbursed for their mistake. Called multiple times and was told, “the warehouse takes care of that and they will reach out in 24 ... read more
Ordered light bulbs that stated that they would arrive on October 5th next day delivery I ordered these on October 4th when I went to check the status the delivery date is now 10 days away October 14th for light bulbs come on these guys are way out of whack took on more than they can handle and now they don't know what to do with themselves who's running this joint shame on them used to be a great company to deal with
15min in&out for delivery
Since July of 2022 i have been waiting for a remote control for my ac that never came. My order # is w215914270. I have spent hours on the phone & left on hold for hours while someone was working on the issue only to be disconnected and forced to start over. I’ve spoken with hd supply and the manufacturer trying to resolve this. I was promised the remote would be mailed directly to me and verified my address and unit # by march 15, 2023. i was told it was back ordered all these months! My building manager was kind enough to ... read more
They have managed to make a simple order for 4 stock blinds the most painful purchase of 2021! It’s been weeks, and I have 1/4 of my order. I have been charged 3 times, credited twice! Terrible terrible terrible customer service!!!
Frequently asked questions about HD Supply Facilities Maintenance
How is HD Supply Facilities Maintenance rated?
HD Supply Facilities Maintenance has a 1.9 star rating with 8 reviews.
When is HD Supply Facilities Maintenance open?
HD Supply Facilities Maintenance is closed now. It will open at 8:00 a.m.
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