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Hazeldean Medical Clinic
- Healthcare
- Kanata, ON
About this business
Location details
436 Hazeldean Rd #203, Kanata, ON, K2L 1V4, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 12:00 p.m. 1:00 p.m. to 4:00 p.m. 5:00 p.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 12:00 p.m. 1:00 p.m. to 4:00 p.m. 5:00 p.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 12:00 p.m. 1:00 p.m. to 4:00 p.m. 5:00 p.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 12:00 p.m. 1:00 p.m. to 4:00 p.m. 5:00 p.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 12:00 p.m. 1:00 p.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Rosana, or Rozana, the receptionist or ( hopefully not ) the nurse. I take my 2-year-old in high fever and bad vomiting to be seen in urgent care on a Saturday morning (June 28th 2025) around 9:15, the receptionist on the other side takes the health card, look in the system and tells me " you child can not bee seen today ( after knowing his symptoms) because he is not in the system" I request to double check as I have been confirmed by Dr Alchalabi and one of the other receptionist a month ago that my 4 children have been re... read more
These receptionists are some of the most rude, and inconsiderate people I’ve ever encountered in a medical setting. The lack of empathy they show to patients is astonishing. Every single interaction feels like you're inconveniencing them just by existing. They treat basic responsibilities, things that are literally in their job description, as if you're asking them to move mountains. If doing the absolute bare minimum with a shred of human decency is such a burden, maybe it’s time to find a different line of work. Why work i... read more
I like this clinic. My family and I have been with the clinic for 6 years, and we have never had a single concern. A few times, we had to book an emergency appointment, and they found a time slot in a short period. The only issue we have with them is the appointment booking, but it is understandable, as they are short-staffed.
I allegedly have a family doctor here. I can never get ahold of them, though. I've called this clinic several times, and it just rings for 5 minutes or more before I get disconnected randomly. I understand the clinic being understaffed for healthcare workers, but please hire more receptionists or have a voicemail system for clients who you can't answer right away. Alternatively, have an email inbox for patients who just need paperwork to be signed by a doctor.
Frequently asked questions about Hazeldean Medical Clinic
How is Hazeldean Medical Clinic rated?
Hazeldean Medical Clinic has a 2.6 star rating with 73 reviews.
When is Hazeldean Medical Clinic open?
Hazeldean Medical Clinic is closed now. It will open on Monday at 9:00 a.m.
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