Hay's Heating & Air Company

Jeanette H. 

on Citysearch

9 years ago

I called Hay's heating and air-conditioning after discovering that my heat was not working properly. I was able to make an appointment for a technician to come out within just a couple hours to my house. The technician called 20 minutes before arrival to make sure I was at home. When he showed up he had a smile on his face and a presentable clean uniform. He removed his shoes before entering my home. After investigating my system he gave me a couple options of replacing a part or replacing my system. Since I had an older sys... read more

Lori B. 

on Citysearch

12 years ago

All I can say is thank God for Hay's! I was having an issue with my air conditioning not cooling, so I called a local company out to fix my unit. After the tech was here for 10 min, I was told I needed a new unit and it would be around $7500.00 to replace. The tech said there was no way to fix the unit. After talking to a co-worker she recommended Hay's to get a second opinion. From the moment I called and spoke with the lady in the office it was a great experience. A tech for Hay's showed up that afternoon and looked at my ... read more

Marsha A. 

on Citysearch

13 years ago

Excellent service! Our compressor went out on our AC unit during the heat wave in early July. We called Hay's and they sent someone out within a couple of hours and had our unit fixed. Very professional and courteous. Would highly recommend and will definitely use their services again. 

Frank Ferrell 

on Citysearch

14 years ago

Terrible, terrible service – I had a problem with my air handler and asked Hay's to come over for an estimate. They came over and said he thought putting in a flap on the air handler would a/c the crawl space and cut down on condensation. Couple days later the tech came over and did some work while my wife was at home. When I inspected the work it didn't look like they had done anything. I called and asked about the work and she said the tech would call me. No call. I called back and same response. I've called 7 or 8 times, ... read more

treet007 

on Citysearch

14 years ago

Excellent Service for the Past 5 Years! – My family and I have had excellent service from Hay's Heating for over 5 years. They provided a cost-competitve pricing and excellent annual maintenance support since the initial installation. I have recommended them to others with same postive results. We initially had a new Maytag HVAC from another NC HVAC company, and they illegally undersized the unit plus had other unresolved HVAC reliability issues. After I took my case to the NC Attorney General's Consumer Protection Unit, thi... read more

AsMommy 

on Citysearch

14 years ago

Best Service I've Ever Received! – Not sure about the other person's experience but mine was the complete opposite! Everyone I spoke to was very professional and helpful. The problem was taken care of quickly and I haven't had any problems since. I would recommend them and will use them again myself when necessary! :) 

uneektlc 

on Citysearch

14 years ago

POOR CUSTOMER SERVICE – If you have an option in using a different Heating & Air Co. please don't use Hay's Heating & Air Co. Customer Service is Terrible. They don't call you bad. They lie about the charges when they come out and service your unit!