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HawaiiUSA Federal Credit Union
- Finance
- Honolulu, HI
About this business
Location details
4137 Waialae Ave, Honolulu, HI, 96816, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Branch Manager Aaron is top notch. Team is friendly and fast. Appreciate them all Best branch IMO
Easy, hassle free banking and they took me back after I had overdrawn my account 100$ 7 years ago! Much Mahalo to the Waialae branch for helping me when I needed it the most. This is no corporate styled bank this local people who understand local people. Hawaii usa fcu is my "go to" bank super convenient and you can use BOH Atms also.
My wife an I have decided to close our accounts here after being charged for things that we should not have been charged for. Then two other bad experiences in a row that we didn't appreciate. We had to follow up multiple times to make sure they corrected things they should have corrected in the first place and now something just happened again. Was advised this new thing will be taken care of but I'll have to monitor it myself because I'm just not confident they will do what they said. Just not worth it.
They told me a transaction was canceled but then took it out several days later causing me to have a double charge. Then I disputed the double charge and was told it would take up to 90 days. I called the merchant to refund me so I could be credited faster "done" but then they refunded and charged me again. I had to be charged then credited it was a complete mess and shows they are not competent and lack communication throughout their business. I'm still trying to sort it out and then changing banks. It should not be hard to... read more
Frequently asked questions about HawaiiUSA Federal Credit Union
How is HawaiiUSA Federal Credit Union rated?
HawaiiUSA Federal Credit Union has a 4.3 star rating with 27 reviews.
When is HawaiiUSA Federal Credit Union open?
HawaiiUSA Federal Credit Union is closed now. It will open tomorrow at 9:00 a.m.
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