Havenwood Behavioral Health

Lisa Blackstone 

on Google

2 months ago

Upon admission, I had an injured knee and asked for ice. Instead of getting help, the nurse prioritized a strip search. I waited over 12 hours for a doctor to approve ice, not pain meds, just ice. Staff said it was “too far” to walk and get one. The unit felt more like a holding facility than a place for healing. Phones barely worked. Staff were often on their own phones, loud at night (even watching football past 10:30pm), and made it hard to rest. One MHA even said someone could be “addicted to being abused.” Confidentiali... read more

Lisa B. 

on Google

2 months ago

Upon admission, I had an injured knee and asked for ice. Instead of getting help, the nurse prioritized a strip search. I waited over 12 hours for a doctor to approve ice, not pain meds, just ice. Staff said it was “too far” to walk and get one. The unit felt more like a holding facility than a place for healing. Phones barely worked. Staff were often on their own phones, loud at night (even watching football past 10:30pm), and made it hard to rest. One MHA even said someone could be “addicted to being abused.” Confidentiali... read more

Dianne Sanchez 

on Google

4 months ago

Our experience with Havenwood has been worth every cent we spent. They took care of my granddaughter with care, concern, empathy, and honesty. The tough love she was needing. They teach the girls to stop and think about their actions, the consqences, and how it effects others. My granddaughter went in angry, no self-esteem, hating everyone, afraid of everyhing. She now is confidence, and have learn social skills that allows her to feel comfortable in crowds. The anger is gone and the hate is no longer her focus in life. 

Holly Owings 

on Google

a year ago

Some of the staff have the best of intentions. However, management leaves them floundering on schedules and chaos ensues. Patients who are really burdened with phycosis are pushed to the side. I watched as a patient who couldn't be alone asked to.go to the bathroom 3 times while her caretaker was busy on Snapchat and kept putting her off. If you have to ask for prn meds the majority of the pharmacy staff make you feel like you are bothering them to ask for it. It's a disorganized mess! Right hand doesn't know what the left i... read more