Haven at Research Triangle Park

Tela H. 

on Apartments

a year ago

Horrible customer service Upon arriving on to the property I noticed a huge and rather disgusting pile of trash spilling out of the garage, old furniture and a plethora of boxes. I found that to be insane giving that you must pay a $37 trash fee each month. Also the staff aren't pleasant or welcoming. Lady that gave me the tour was very standoffish, and made me feel as if I was bothering her by my presence. She didn't offer or even bother to show me any of the amenities. Didn't properly invite me in her office for my schedul... read more

Jason M. 

on Apartments

2 years ago

Friendly staff, gorgeous landscaping, pretty apartments. The people in the office are super friendly. The grounds are really pretty, they obviously have Professional landscapers here often. The townhome I saw was really pretty and had a nice layout. 

Sarah J. 

on Apartments

3 years ago

Awesome office and maintenance staff, love my renovated apartment The staff at Haven at RTP in both the office and on the maintenance side are great. Super responsive and take care of any issues right away. My apartment is renovated and I love the townhome set up. Nice place to live. 

Mauricio c. 

on Apartments

3 years ago

Samantha and Tyler are amazing. The office team. I’ve been here for a couple of years now and since the management changed things got really good. They are very personable, own the situation and work it until is resolve, these guys reply to your emails right away, maintenance issues are fast and clean. I hate that we don’t have assigned parking spaces, but that’s is manageable. 10 Stars to these guys. Maintenance, management, YOU GUYS ROCK. 

Sherry D. 

on Apartments

4 years ago

Declining I’ve lived here two complete years. First year great no complaints good location good customer service . Since then your now charged to receive packages late fees after 3 days which is worst the the USPS . Mandatory basic cable since pandemic of 89.00 not even a discounted rate they must be getting a kick back. The garbage area used to be well maintained it’s been two weeks or more and cardboard box and recycling area is horrific holiday has passed yet you pay 30.00 for garbage pick up.. If you wanted / needed to p... read more

Annette C. 

on Apartments

6 years ago

The floors are too thin here!! I've been here 3 weeks. I stay on the 2nd floor and I hear every move the guy over top of me makes, sometimes it sounds really loud like he is stomping or something. I kinda wish I would have kept my old apartment because I could sleep late on weekends n didn't hear every move the person made over me. Then the other neighbor on the side of me have his music playing all day can't hear my tv without playing it loud. It really making me hate this place!!! 

Mary A. 

on Apartments

7 years ago

Do not return phone calls During the month of January, we had a snow storm. We had at least 8 inches of snow. No one from management or maintenance came to clear the sidewalks or put sand down to help with traction until after the fourth or fifth day. By then,majority of the snow was melted or it was soft enough for anyone to walk on without risking falling. I called maintenance about the issue on a Saturday to ask when they were going to try to clear the sidewalks because it was nothing but a sheet of solid ice. He said, th... read more

sharon s. 

on Apartments

7 years ago

Disrespectful Employee! There's an leasing consultant name Angela VERY RUDE, DISRESPECTFUL!! If you call the office to speak to mgr she never gives message or talk so rudely to you. Called the office to ask about Pool & Gym hours. All she says is I(she) don't know. Trash runs over constantly! Lawn care hasn't been cut for several months. New Management no newsletter letting you know who's the Mgr. Angela needs to have better customer service. She's an employee who lived on property for a short time. Packed all her stuff & mo... read more

Vanessa D. 

on Apartments

8 years ago

Pathetic Excuse of Managment For the past year and 10 months there has been awful management attention to repairs needed in my apartment. To this day there are repairs that have not been fixed since first reported in the first 4 months of living in the complex. Management incorrectly charges for rent (already has happened 3 times) and was only corrected after extensive proof and conversations with everyone in the office which tended to go in circles. Facilities that were confirmed to be done in a couple of months has been el... read more