Hastings Automotive, Inc. Service

R S. 

on Birdeye

13 hours ago

I Purchased a vehicle yesterday and I am very pleased with everything. I would like to recognize the following people for outstanding service. Art Miller-He assisted me with trading in my old vehicle. Art puts customers at ease and doesn't sugar coat information. Rob Maxey and Russ Hill graciously greeted my husband and myself in the new car showroom. Gabe Peterson found the perfect vehicle for me and made the experience very comfortable and professional. J.T. Wilcoxson, whom I've known for years, handled my pape... read more

Lindsey H. 

on Birdeye

a day ago

I would not purchase a vehicle from this dealership again. I was charged full price for the vehicle instead of the agreed-upon amount, and several extra warranties were added without clear communication—especially knowing I was in a hurry at the time. Although I later canceled the warranty, I regret not returning the car the very next day when I first questioned the numbers. When I called for clarification, I was told “that’s just how they have to do it” and that they “get that question a lot,” which is very concerning. It a... read more

Barbara M. 

on Birdeye

a week ago

For several years I had a 2016 Fiat that I loved. Bit it was on its last legs. I went to Carguru. In my zip code, I couldn’t find desirable Fiat. But I did find a 2017 Jeep Compass. With a sunroof. I expressed interest and soon received a message from Joe Davison at Jerry’s Ford of Leesburg, Virginia. Within the day of our first communication, I was the proud owner of the Jeep Compass. Great car, great transaction because of Joe. He’s clear, helpful, and efficient. It was so pleasant that I almost want to buy another car (ju... read more

Jennifer Y. 

on Birdeye

2 weeks ago

TJ was our salesman and he was great! Never pushy and very patient! Denny was super realistic with pricing and willing to work with us. Everyone was so friendly. This was one of the best carbuying experiences that we've had! 

Don V. 

on Birdeye

2 weeks ago

STOP BLOWING SMOKE UP MY BUTT AND FIX MY BATTERY ISSUE ........ IM 67 YO AND DO NOT WANT TO BE STRANDED !!!!!@ 

Don V. 

on Birdeye

2 weeks ago

although the people are very nice and friendly their service department is kinda useless .... i have a DEEP SLEEP issue on my 2 year old Maverick ....... ive tried to get them to fix it ...... they refuse to address the issue ...they tell me i need to drive it more ???? WTF is that ???... besides blowing smoke up my butt???? ..... almost two years now .... what are they waiting for other that the warranty to run out ????? 

E T Call H. 

on Birdeye

2 weeks ago

Excellent service from the entire staff at Piney River Ford dealership.. Big shout out to Brian, the technician who repaired my truck. It's running like brand new.. Also a special thank you to Joni Boyd in the service department. I think she should get employee of the year... So if you ever need any automotive work, I highly recommend Piney River. Ford.., 

Randy H. 

on Birdeye

3 weeks ago

I just purchased my 2024 Ford Edge from Lou Fusz Ford in Chesterfield, Mo. My salesman was Jonathon Richert. Wow what a great guy to do business with!! He deserves a 10 + score on here & an Emmy!!! lol He was very professional & very knowledgeable of the 2024 Ford Edge. He was very honest about everything on the vehicle. Like some other salesman.... he isn't a high-pressure salesman that wants to make a buck or two and then move onto the nest customer. He went out his way to explain all the paperwork & the awesome features... read more

Barbara S. 

on Birdeye

3 weeks ago

I took my Honda for a routine oil change they said would cost $59. An hour later the service department manager came out and told me that they had drained the oil and it would cost me over $150 to replace it. They should have informed me of this before the oil was drained.