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Hartsprings Foundation, Inc

2.8

About this business

Location details

266 Cold Spring Ave, West Springfield, MA, 01089, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 2:00 p.m.
Tue7:00 a.m. to 2:00 p.m.
Wed7:00 a.m. to 2:00 p.m.
Thu7:00 a.m. to 2:00 p.m.
Fri7:00 a.m. to 2:00 p.m.
Sat7:00 a.m. to 2:00 p.m.
SunClosed
2.8113 reviews
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Erin Kraus's profile image
Erin Kraus 
a week ago

Horrible! I scheduled a pick-up. Got everything out the night before. Waited all day and no one came. They rescheduled. Its been pouring all last night and today and I had to drop my son off at school. Came home, set up a pop-up tent then nicely stacked everything under the tent in the pouring rain by 8:45am They tell me I missed my pickup ....... I'm done with them. 

MC's profile image
MC 
4 weeks ago

We've donated for 5-10 years via their pickup service and they've always done a great job. I'm grateful to have this option to help "rehome" items we no longer can use. Thanks Hartsprings and Greendrop! 

Chaz Lorenz's profile image
Chaz Lorenz 
a month ago

No one would help me bring my donations up the concrete stairs. He just sat at the desk on his phone. Even after I missed a step and fell. 

Maria B's profile image
Maria B 
a month ago

I have absolutely no clue how this place got my private cell phone number. I have asked them to stop calling me because I am not donating and I never heard of them before this. They were calling a couple times every single day. I am going to report them to the BBB and the states Attorney General as a scam. Hopefully that will get them to stop calling. In the meantime please do not donate to this place because they dont seem legit. 

Sara Aldawood's profile image
Sara Aldawood 
2 months ago

I made all my plans around the date they scheduled for me and now they rescheduled to next month without informing me. I spent all day, with my friends’ help, to put everything out for 7:30 pick up and I have been waiting for them. Very unprofessional. 

Frequently asked questions about Hartsprings Foundation, Inc

How is Hartsprings Foundation, Inc rated?

Hartsprings Foundation, Inc has a 2.8 star rating with 113 reviews. 

When is Hartsprings Foundation, Inc open?

Hartsprings Foundation, Inc is closed now. It will open at 7:00 a.m. 

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