Hartmann Oil Co

Zeke Schmois 

on Google

4 months ago

UPDATE: The regional manager reached out and worked with me to figure out the issues. I would say that after this talk, I'm feeling much better about the company. I wished this hadn't happened to begin with, and for the process to not have taken nearly 6 months, but growing pains from a merger are real and I acknowledge that here. All of my original complaints of unaccounted for fees + buyback credits were addressed, and some extra fees waived, after Josh looked through my account and found the discrepancies. I liked the pro... read more

Zeke Schmois 

on Google

4 months ago

TLDR; I will never do business with this company again and will actively ask my friends and neighbors to watch out for their hidden fees. Hartmann's used to be a good company that treated customers properly. After selling to Haffner's, however, the company (not its people) became one I would strongly recommend people against. There's nothing wrong if you're a typical large delivery customer. But as soon as you deviate from the norm, the company would rather lose you as a customer than break their mould. Here's my story, whic... read more

Ray Wilbur 

on Google

a year ago

Customer service has taken a nose dive since the transition from Hartman Oil. Would not recommend. 

George Obrien 

on Google

a year ago

Had them come to clean my furnace , found out furnace was cracked , had to replace , got proposal , gonna replace with this type furnace , replace all vent with new , pull permit , we’ll replace with different named furnace , not sure if permit was pulled , paid half down was gonna make payments for rest we agreed on , charged my card for the balance , not happy being lied to , but it’s paid for , charged me 500 a hr , 3 hrs labor , b4 they did I told em price was high but thought I would b protected by Haffners , was I so w... read more

Anonymous 

on Google

a year ago

Had them come to clean my furnace , found out furnace was cracked , had to replace , got proposal , gonna replace with this type furnace , replace all vent with new , pull permit , we’ll replace with different named furnace , not sure if permit was pulled , paid half down was gonna make payments for rest we agreed on , charged my card for the balance , not happy being lied to , but it’s paid for , charged me 500 a hr , 3 hrs labor , b4 they did I told em price was high but thought I would b protected by Haffners , was I so w... read more