Hartford HealthCare Medical Group

Dawn Zabek 

on Google

3 weeks ago

I have been a patient for about a year and have no complaints for the office. My visits have always been in a timely manner, and Dr Gygi is patient and attentive remember my healthcare challenges and goals. She has even worked with my insurance to get a denied claim obverturned. I often use the patient portal to communicate and get answers within a few hours. I was having an issue with my ears and was flying the next day and was able to get an appointment within hours and was set for my flight. Having to deal with central bo... read more

Carol Chavis Filecco 

on Google

4 months ago

Had an issue with the office. Office manager called and gave a non-appology apology (aka "the glad hand"): No accountability, just a flat apology of "I'm sorry you had that experience". Dr. Gygi is fabulous, however based on the actions of the office manager Christine and Giselley S. PA, my husband and I are considering leaving the office completely. Note: When the recording tells you that calls are recorded it's a lie, and the unprofessionalism of the staff can't be proven ** Edit 4/2/2025 To state I have indeed emailed Exp... read more

Kristen Broadhurst 

on Google

4 months ago

I’d give it no stars if I could! I highly recommend you search for another doctors office. I waited 9 months for a new patient appointment. I arrived early with all paperwork completed. I wasn’t put in a room until 45 min AFTER my appointment time, and then once in a room I waited another HOUR to be seen. Dr. Gygi apologized and told me this is not her normal practice. We did not get to spend much time together reviewing my file - nor was it reviewed at any point in the 9 months I waited to see this highly rated doctor. We s... read more

Carol Chavis Filecco 

on Google

5 months ago

Had an issue with the office. Office manager called and gave a non-appology apology (aka "the glad hand"): No accountability, just a flat apology of "I'm sorry you had that experience". Dr. Gygi is fabulous, however based on the actions of the office manager Christine and Giselley S. PA, my husband and I are considering leaving the office completely. Note: When the recording tells you that calls are recorded it's a lie, and the unprofessionalism of the staff can't be proven. 

Conall Sweeney 

on Google

a year ago

Rude and unhelpful