Hart Medical Equipment (Corporate Office Only)

Catherine Scott-Mooney 

on Google

3 months ago

Their customer service is really bad. They do not return phone calls or texts. I have a billing statement that does NOT show payments made and a rebilling of the same. When on the phone the billing agent consistently repeated herself about BCBS coverage and EOB's, she did not give me a chance to ask about the prior payments. When I asked about speaking to a manager, she put me on hold for over 15 minutes and would not answer repeated calling or texting or returning my phone calls and VM left on their device. They have ignore... read more

Darren S. 

on Google

6 months ago

** UPDATE -- Now they don't have access to all of my supplies and they are still waiting on my insurance to approve it. My insurance called me yesterday and told me they just spoke with Hart Med and told me they approved everything. ** Worst medical supply company ever! There is way to much going on here to tell it all. My doctor sent them a script a month ago. They told me a few days later, after they finally answered the phone, that someone would call me back that day to confirm my supplies were on the way. Never happened.... read more

jeremy chesnutt 

on Google

10 months ago

Ditched this nightmare company years ago and still get bugged to purchase. Delete me! Called again and again to be deleted. 

Cathy Foster 

on Google

a year ago

Trying to get billing info updated because they are charging wrong amount. I’ve been told for at least two months they will call me back. Nobody has returned the calls. Rude rude rude