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2375 Charlevoix Ave, Petoskey, MI 49770, Petoskey, MI, 49770, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 5:00 p.m. | |
Tue | 8:30 a.m. to 5:00 p.m. | |
Wed | 8:30 a.m. to 5:00 p.m. | |
Thu | 8:30 a.m. to 5:00 p.m. | |
Fri | 8:30 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I have tried to get a new CPAP machine for one week. They don’t answer the phone and say they will call in 48 hrs. This has been going on for a week. A loop with no machine. The office doesn’t pick up either.
Usually a helpful experience, I’m in town for a week and then returning to Florida, need supplies and my Cpap machine is making a high pitch noise, could not meet with person because there is no appointment times. What to do, maybe an overbook or put on a cancellation list. Nope. Guess I will have to change supplier. Not to happy, but at 76 I understand.
First impressions are everything, First I was told the company fights hard to ensure approval for necessary devices, was not my experience. I had to do the work myself. Once approved I had to come in and get sized. Was told I'd receive two pairs. I received the first one and tried them on, they don't fit. I call the company and no answer so I leave a message. Repeated that process numerous times throughout the MONTHS and have yet to reach a person or receive a call back. Completely unprofessional, first and last experience. ... read more
A big thank you to Caden at the Petoskey location! I'm on oxygen and was almost out... I wasn't sure I'd make it the 50 miles home! She kindly made sure I was able to switch out the 3 empties I had in the car. Her sweet disposition and kindness really won me over! I've had a few small problems with Hart lately but Caden made all those go away in my mind. Thanks so much Caden for you kindness and efficiency!
Hart Medical Equipment has a 4.7 star rating with 144 reviews.
Hart Medical Equipment is closed now. It will open on Monday at 8:30 a.m.
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