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5757 Monclova Rd, Maumee, OH 43537, Maumee, OH, 43537, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 5:00 p.m. | |
Tue | 8:30 a.m. to 5:00 p.m. | |
Wed | 8:30 a.m. to 5:00 p.m. | |
Thu | 8:30 a.m. to 5:00 p.m. | |
Fri | 8:30 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Staff very rude
I had a great experience with them. The staff was very knowledgeable about the equipment, communicated clearly, and answered all my questions. I showed up 15 minutes early as recommended, and they saw me immediately. I was done and heading home with my equipment in just 25 minutes (without anyone rushing). The front desk was also very friendly and welcoming. They handled billing and insurance processing quickly and without issue. Great communication again. Definitely recommend this location Thanks again!
Recently it has come to my attention that an employee (I’ll keep her name out of it but she’s well aware of who she is) violated my rights and hippa violations by giving my medical details, equipment, address, etc. to her boyfriend in prison. I am dealing with the company one on one, however have an attorney because of the hippa violations she had committed. Don’t assume your information is protected because clearly it is not.
The staff are friendly & try to be helpful, however, it appears that they are not properly trained when it comes to medical equipment that has to fit the patient properly. After pulling out several braces that were not the right size I suggested they measure for the correct size. The measurement was clearly not done correctly. I left without the brace. I don't blame the employee for not knowing her job, I blame the owner or manager for not properly training staff.
The staff are friendly & try to be helpful, however, it appears that they are not properly trained when it comes to medical equipment that has to fit the patient properly. After pulling out several braces that were not the right size I suggested they measure for the correct size. The measurement was clearly not done correctly. I left without the brace. I don't blame the employee for not knowing her job, I blame the owner or manager for not properly training staff.
Hart Medical Equipment has a 4.6 star rating with 194 reviews.
Hart Medical Equipment is closed now. It will open at 8:30 a.m.
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