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Harley-Davidson Financial Services offers a complete package of financial services for Harley-Davidson motorcycle owners, including credit, insurance and protection options. The financial services division of Harley-Davidson also provides a variety of wholesale and retail financing and insurance options. Harley-Davidson s primary strategic operation, Harley-Davidson Motor Company, produces heavyweight motorcycles, parts, accessories, apparel and general merchandise. It is one of the only major United States-based motorcycle ... read more
222 W Adams St #2000, Ste 2000, Chicago, IL, 60606, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Absolutely rude customer service agents and cannot get answers needed to change finance companies and straight up bad relations with customers.
I just got off the phone with customer service and I was very unhappy they need a rep that doesn’t have a heavy accent so you can actually understand that. I’ll never deal with him again
Went to payoff the bike online, but you can't pay it off in one payment. They have a $3k limit (never seen this before), so I have to make the payoff amount in installments. But you can rest assured that they are still charging that convenience fee for each installment. You will notice these Harley "screw-yous" at every intersection, whether that be at the dealership, online, etc. Terrible treatment of its customers is just one example of why the HD brand is fading into oblivion at warp speed.
Paid our payments on time and then get called saying the payment was returned back to us. No reason why, and the payment was never returned to our account. Only way to have proof customer service says is to "mail our bank statements". It is 2022... get with the times. Cant email or upload our statements to a portal for proof? Thanks for making us pay again plus a late fee while we keep trying to sort this out. Scam company.
Worst customer service ever!
Harley Davidson Financial Services has a 1.1 star rating with 15 reviews.
Harley Davidson Financial Services is closed now. It will open on Monday at 9:00 a.m.
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