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Harley Davidson Financial Services

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About this business

Harley-Davidson Financial Services offers a complete package of financial services for Harley-Davidson motorcycle owners, including credit, insurance and protection options. The financial services division of Harley-Davidson also provides a variety of wholesale and retail financing and insurance options. Harley-Davidson s primary strategic operation, Harley-Davidson Motor Company, produces heavyweight motorcycles, parts, accessories, apparel and general merchandise. It is one of the only major United States-based motorcycle ... read more

Location details

222 W Adams St #2000, Ste 2000, Chicago, IL, 60606, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.115 reviews
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Shawn Riggan's profile image
Shawn Riggan 
on Google
2 years ago

Absolutely rude customer service agents and cannot get answers needed to change finance companies and straight up bad relations with customers. 

eddie stine's profile image
eddie stine 
on Google
2 years ago

I just got off the phone with customer service and I was very unhappy they need a rep that doesn’t have a heavy accent so you can actually understand that. I’ll never deal with him again 

Jonathan Daniel's profile image
Jonathan Daniel 
on Google
2 years ago

Went to payoff the bike online, but you can't pay it off in one payment. They have a $3k limit (never seen this before), so I have to make the payoff amount in installments. But you can rest assured that they are still charging that convenience fee for each installment. You will notice these Harley "screw-yous" at every intersection, whether that be at the dealership, online, etc. Terrible treatment of its customers is just one example of why the HD brand is fading into oblivion at warp speed. 

Stephanie Carlson's profile image
Stephanie Carlson 
on Google
3 years ago

Paid our payments on time and then get called saying the payment was returned back to us. No reason why, and the payment was never returned to our account. Only way to have proof customer service says is to "mail our bank statements". It is 2022... get with the times. Cant email or upload our statements to a portal for proof? Thanks for making us pay again plus a late fee while we keep trying to sort this out. Scam company. 

April Boyd's profile image
April Boyd 
on Google
3 years ago

Worst customer service ever! 

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Frequently asked questions about Harley Davidson Financial Services

How is Harley Davidson Financial Services rated?

Harley Davidson Financial Services has a 1.1 star rating with 15 reviews. 

When is Harley Davidson Financial Services open?

Harley Davidson Financial Services is closed now. It will open on Monday at 9:00 a.m. 

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