Haresfield Surgery Within Turnpike House Medical Centre

Georgina Down 

on Google

a week ago

How funny is this. I can now understand why the low stars are low. Someone struggling with certain health issues and getting results from tests I get advised to come in once results are received. So dealing with pain for Arthritis I have my appointment 24th Nov. I understand the reviews about GP services. Bring back the 1990's. I will stay in pain until my 5 min appointment to receive pain killers. Thank you. 

TIM HINKS 

on Google

2 weeks ago

My experience receiving the annual flu injection was faultless. The surgery was obviously very busy, but the staff and the system put in place were clearly well-planned and exceptionally organised. The entire process was so efficient—it was genuinely an 'in and out' experience. Thank you to everyone involved for making what could have been a stressful wait a quick and positive visit. 

a butt 

on Google

2 months ago

I was six minutes late for my NHS health check and was instantly marked as a no-show. Reception told me to wait, so I sat there for 1 hour 20 minutes without any updates. When I asked again, I was told it had been a “miscommunication” and that I’d have to rebook. The double standard is appalling — patients are expected to wait whenever the surgery runs late, but if you’re only a few minutes late, you’re refused service. My time was wasted, communication was terrible, and the way patients are treated is unacceptable.