Happy Valley Ranch

Kebin Fukusu 

on Google

3 years ago

Awful experience and awful product. This company used to be top of the line but was apparently bought out by somebody who now makes a shoddy product. The apple grinder teeth bent back after a couple of uses, there is so much play in the grinder axle and the axle itself is made of such cheap materials that it wears down while turning, causing metal shavings to drip down into the apple mash. In addition, the grinder teeth hit the backboard and chew up the wood, causing wood shavings to fall into mash as well. There was such a ... read more

Anonymous 

on Google

3 years ago

Awful experience and awful product. This company used to be top of the line but was apparently bought out by somebody who now makes a shoddy product. The apple grinder teeth bent back after a couple of uses, there is so much play in the grinder axle and the axle itself is made of such cheap materials that it wears down while turning, causing metal shavings to drip down into the apple mash. In addition, the grinder teeth hit the backboard and chew up the wood, causing wood shavings to fall into mash as well. There was such a ... read more

B C 

on Google

4 years ago

Very weak customer service, communication was nearly nonexistent. Placed an order, credit card was charged, invoice said "pending shipment." Time passed, no updates were forthcoming. After a month I contacted them, got an unsatisfying response saying it would be shipped by the end of the year. 2021 arrived, but my order never did, nor did any more updates. I finally pulled the plug and asked for a refund. The one satisfying part of my interaction with them was the prompt manner in which they handled that. I would have been w... read more

John Maher 

on Google

4 years ago

Just awful. Ordered a $1250 press from them and an accessory kit. Took 4 weeks longer than they said it would for the press to arrive. Can certainly understand the delay, but they never once contacted us to let us know our order was delayed. We emailed them twice asking about the delay. No response. The press finally arrived (not the accessories, though) and we were so disappointed. The press is missing all hardware to assemble it,. The only hardware we received were two 16" bolts. No nuts, washers, nothing else). The bottom... read more

David Alexander 

on Google

6 years ago

Just amazed with the product!!!