This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Happy Tails
- Pet Groomers
- Fort Wayne, IN
About this business
Location details
14616 Coldwater Rd, Fort Wayne, IN, 46845, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:30 p.m. to 1:00 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 8:00 a.m. to 5:30 p.m. | |
| Sun | 12:30 p.m. to 1:00 p.m. |
I was so disappointed in the lack of professionalism and customer service. I took her out on a Friday she was there all day and they called and said they could get her finished. So I picked her up and rescheduled for the following Tuesday. They canceled this and rescheduled me for the next Thursday. I had prepaid $125 for her groom. I went back again on Thursday, waited all day again, and they told me I owed another $50 for matting. $175 for a groom and cut and 8 back and forth trips, and 3 different appointments and not a b... read more
Would never go back again. Everytime you make an appointment you have to make a $25 deposit. If something comes up, and you have to cancel the appointment you can kiss that $25 goodbye. You are being treated the same as a person who would not call to cancel and just not show up. I have never had my dog groomed someplace and have to make a $25 deposit. I call this bad business and greedy!!
I’d like to share that Cece spent 5 days at Happy Tails on Coldwater Rd in Fort Wayne. An hour prior to going to Happy Tails, Cece had a wonderful afternoon with two of her puppy pals, (see picture below). They played well together, they got along together, and were not aggressive or “nervous” around one another. Upon arriving at Happy Tails on Sunday evening, both my fiancé, Matt, and I shared that this was her first time being boarded and it was evident that she was anxious. Matt and I walked Cece into the building and we ... read more
Happy Tails is probably the worst place you could take your fur baby. They won’t answer your phone calls about questions, concerns, or a simple check up on your animal. We called them 7 times over the span of 2 days and then got a voicemail back. We then called back immediately and no one answered. We finally got a call back on the day we were driving back home from the owner and that’s when things went even further down hill. The owner was rude, defensive, and aggressive when it came to asking questions about the procedures... read more
Frequently asked questions about Happy Tails
How is Happy Tails rated?
Happy Tails has a 4.1 star rating with 605 reviews.
When is Happy Tails open?
Happy Tails is closed now. It will open tomorrow at 8:00 a.m.
Browse nearby in Fort Wayne, IN
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com