Happy Pool

Jeannie M. 

on Citysearch

11 years ago

Coastal Pools and Spas "finished" our pool in May of 2013. They stared November 1, 2012. In our contract they stated it would be completed in 8 weeks. It obviously took much longer than that. They mailed us a draw schedule (when the payments would be collected). The draw schedule states clearly that all payments would be collected for the work after it is completed. However, they demanding payment before starting the work at each level. They would not invoice us unless asked. They instead would call and tell us they needed t... read more

Mark B. 

on Citysearch

12 years ago

Do not use Coastal Pools and Spas for the following reasons: -they will give you a completion date in the contract and not meet it -they will give you a second and third completion date and not complete it -they have poor craftsmanship and will not return your phone calls, emails, texts to correct any issues -they have stolen materials from two different job sites and made the customer repurchase in order to complete the job -they have abandoned job sites leaving the individuals having the pool built with no other option tha... read more

CraigTobey 

on Citysearch

16 years ago

Horrible experience – After 10 months our pool is swimmable except the spa doesn't work right and makes awful noises, the grout is falling off and there is only one jet in the whole pool. They plastered over the other one right before they put the finish in. They didn't do what they said and still have'nt finished the deck. They hotwired the pump to our AC and almost blew it not to mention could have electrocuted our kids. Never returned calls and once we paid them they said "We are done with you. It's your problem now." Now... read more