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34910 I-10 Ste 501, Boerne, TX, 78006, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 12:00 p.m. | |
Sat | Closed | |
Sun | Closed |
This is an updated review to my previous one. The worst office. They first changed their office number without informing anyone. Then I randomly received a text message with their new number. They also reschedule without any reason, one time it was simply because the doctor went on vacation. Why would you even schedule patients during that time? Have you never heard of blocking your calendar?! Never answers the phone. I recently received an email stating that the doctor is closing the office, and said to call the office if n... read more
Billing is a nightmare, apparently the billing folks forgot to submit proof of medical necessity following routine care. Got hit with a big bill, which was automatically charged, which means I have to resolve the medical dispute myself. My carrier advised that the office simply didn’t submit evidence when they sent the claim in. They never responded back to the carrier or returned my calls. Wouldn’t recommend, office seems disordered. Care was OK, but, doc was fixated on vaccinating. Reasonable at first but it comes off as a... read more
I called 2 weeks ago to set an appointment for my son’s final vaccine. I let them know I would be self pay and I had no insurance. I received a phone call 30 minutes before my appointment stating that they had to reschedule. I was given no reason and no new times. I did receive a good lecture on being self pay and it made me feel like a bad parent for not having insurance and being self pay If you did not want my business in the first just let me know.
Leaving this review because the front desk admin couldn’t be bothered. I will admit - I am a new patient who tried to get my toddler in at 3pm on a Thursday. Which would surely be a feat, but the receptionist told me she “would have to register her as a new patient and couldn’t get to it till next week.” At least lie to me and tell me you don’t have availability… So I called Pediatrics of Boerne right after- they got me in at next available and took all needed info, over the phone, in 5 minutes.
Happy Heart Pediatrics PLLC has a 3.9 star rating with 19 reviews.
Happy Heart Pediatrics PLLC is closed now. It will open tomorrow at 8:00 a.m.
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