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Hansgrohe Pty Ltd

3.4

About this business

Location details

4/71 Victoria Cres, Staten Island, NY, 3067, Australia

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.48 reviews
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Roger Pitt's profile image
Roger Pitt 
on Google
3 weeks ago

I renovated my bathroom with a HansGrohe Rainhead Shower (Whirl Air-Rain Air) in 2014. Within 5 years the internal mechanism stopped working and I replaced it with the same again. Again within 5 years it failed. As I wanted to replace it with a compatible shower head with no moving parts and I wanted to see the alternatives with water flowing I tried to visit the Abbotsford showroom but was told it was closed for renovation until 12 August 25 and I was given the name of a distributor more than 30 minutes drive from home. I f... read more

Quang Nguyen's profile image
Quang Nguyen 
on Google
9 months ago

The after-sales team, Ellen and Mario, provided a timely response and handled my warranty claims with exceptional goodwill. Their dedication and efficiency went above and beyond my expectations. Highly recommended! 

Lynne Crocker's profile image
Lynne Crocker 
on Google
10 months ago

I purchased a new shower rail and handset shower set for our family bathroom. As we have used this brand for many years I was confident that the brand supplied excellent quality tap and shower fittings. I purchased a Hansgrohe Raindance Select S120 Shower set in Chrome on July 15 2024 through Cass Bros online. The set was installed by our usual plumber on August 13, 2024. A week after installation the adjustable button on the shower head disappeared into the throat of the shower head, rendering it unusable on any setting. I ... read more

Andrew Barrett's profile image
Andrew Barrett 
on Google
a year ago

Purchased a kitchen mixer tap, about $800 from E&S trading. Within 5 months the paint was peeling of in flakes from the spray attachment, next the whole attachment broke off. After multiple (6) calls to E&S ,a rep from Hansgrohe finally contacted myself, and said they would check with Germany b4 they would be able to assist. and again they have not been in touch. I GIVE UP, Please avoid this brand and save yourself the disappointment. 

G & K Parker's profile image
G & K Parker 
on Google
2 years ago

Very impressed with this company. We recently had a warranty claim and they were excellent in sending out a new part and communicating promptly. Very professional company. 

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Frequently asked questions about Hansgrohe Pty Ltd

How is Hansgrohe Pty Ltd rated?

Hansgrohe Pty Ltd has a 3.4 star rating with 8 reviews. 

When is Hansgrohe Pty Ltd open?

Hansgrohe Pty Ltd is closed now. It will open tomorrow at 9:00 a.m. 

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