Hanover Gastroenterology - NHRMC Physician Group

David Allen 

on Google

2 months ago

Don't expect help from this office. After being scheduled out to June 11th from April for a phone call, I was called on the morning of Wednesday, June 11, and told I would be rescheduled to 4 pm Friday, June 13. I received texts and emails confirming and asking if I had arrived yet. I called the gastroenterology office at 3:50 and was told that everything was fine, I didn't need to be at the office, just wait for the phone call. I did. At 4:20, I decided to call the office to find out if there was a problem. I was told by Ca... read more

David Allen 

on Google

2 months ago

Don't expect help from this office. After being scheduled out to June 11th from April for a phone call, I was called on the morning of Wednesday, June 11, and told I would be rescheduled to 4 pm Friday, June 13. I received texts and emails confirming and asking if I had arrived yet. I called the gastroenterology office at 3:50 and was told that everything was fine, I didn't need to be at the office, just wait for the phone call. I did. At 4:20, I decided to call the office to find out if there was a problem. I was told by Ca... read more

Kim Felice 

on Google

3 months ago

I had a visit with PA, Mary Lawrence. Completely disappointed in everything. She was cold with very uncaring tone. Did not like me asking questions and honestly made me feel like I was wasting her time. Why am I going to the doctor if they don't care about my health how am I supposed to? For the 10 minutes I'm in that office they could at least pretend to care! 

Victoria Sowers 

on Google

4 months ago

I accompanied my son on his first appointment with Guzel Jansen, AGNP. While she was a little late getting to us, I could see right away why. She took her time during the exam, asked a lot of appropriate questions to ensure she had the correct information and ultimately recommended a very thorough workup. She is the first GI practitioner that was familiar with my son's case before walking in the exam room. She was kind, approachable and it was very apparent she wanted my son to feel better and get great care. With the state ... read more

CoCo Fierce 

on Google

4 months ago

I recently visited this GI office for an appointment with PA Kelly. While the nurse was kind and professional, I was very disappointed with the experience I had with the PA. She lacked bedside manner and showed little to no emotional intelligence. The entire interaction felt rushed she was in and out in under 10 minutes and didn’t perform any kind of physical examination before prescribing medication. It felt impersonal and dismissive, leaving me with more questions than answers. I left feeling unheard and unsatisfied with t... read more