Hanger Clinic: Prosthetics & Orthotics

Frank Thomas 

on Google

3 weeks ago

Shoes hurt my feet and turn my nails black on my toes, they said to bring it in and I’ll fix it took it. There still did the same thing. They told me to bring a man they can return them and I can get a new pair, so they sent me the catalog by email to see what I want. It told me to come in the next day went there they asked me if I had the box I said no they told me you need the box so then she looked at the shoes. It had one speck of dirt on the bottom of the shoe. She said she can’t return it because it was dirty, but I’ll... read more

Star Lord 

on Google

4 months ago

I really hate to give a one star review but this place earned it. I brought in a prescription for orthotics. I told them my insurance company said they would cover the cost of them. This person refused to even check with my insurance company to verify they would pay. Instead she very rudely said if I wanted them I would have to pay $500 out of pocket. Again she REFUSED to verify if my insurance would cover the cost. This is just insane. Honestly I would give zero stars if I could. This person doesn't in need to be in any pos... read more

Benjam 

on Google

4 months ago

Recently, I spoke with Eva in the Hanger Clinic within Sevierville, TN. Eva is the Office Administrator at the Sevierville Office. I have not meet her in person yet but was have spoken on the telephone multiple times. Eva is always so helpful, kind, knowledgeable and diligent with follow-ups. Jessica, who is my Prosthetist in Knoxvville, but in Sevierville, she is the Clinic Manager. The Sevierville Office is smaller than the Knoxville Location, but great things do not always come in big packages. I know there is another Cli... read more

Shane Rice 

on Google

8 months ago

Eva the office administrator went out of her way to reschedule my appointment twice. She called me to offer me a spot because someone had canceled and you never see a business that does that anymore. As soon as I walked in, she let me know. There was a slight delay and apologized and offered a cup of coffee. This is the most well run business I have encountered in quite a while.