This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Handyman Connection of Wilmington
- Home Services
- Wilmington, NC
About this business
Location details
6413 Amsterdam Way A, Wilmington, NC, 28405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The frames of my home's window glass were painted by Alex from Handyman Connection on Aug. 20. The frames were to be painted white. I told him to NOT get white paint on the green metal outer frames of the windows. The contract said to "plan two coats". He only did one coat but said he put it on "thick". I thought the price was very high ($2093.00). When he finished I was shocked by the amount of paint splattered on the green outer frames and on the brick siding of my house! Alex came back the next day to clean it up, but the... read more
Beware of this company! The work they did could have burned my house down and was NOT to code (owner acknowledges) and won't refund my money.This is going to be a long post so I'll put the most serious part at the beginning. In 2019 I had Handyman Connection do an electrical job for me (installing ceiling fans and wiring those to a light switch). While there was a number of issues with the install cosmetically, the real issue just came to light a few weeks ago when I had another electrical company (one that I trust - Karsten... read more
Business response:
We certainly understand the frustration you have at electrical work being done incorrectly. While we can't verify the faultywiring was from our work five years ago, we offered to come back and make the necessary repairs for you at no charge. We always want to earn the complete satisfaction of our customers, and we apologize that you were not satisfied with the work we performed for you. We pride ourselves on the quality workmanship we provide to our valued customers and are sorry to lose your trust in our handyman services. ... read more
We had a contract with them. A handyman came to start the work, but then needed to get some supplies. When he found out that something needed would be back ordered, they sent a text stating that they were not coming back that day, even though the lacking part did not impact other work contracted. They handyman also left a mess. They then sent him back later to clean up the mess, but nothing else was done. When the part came in they couldn't schedule a date when we would be home before that handyman went on vacation. They sen... read more
Business response:
*****,we're extremely sorry this happened. After some digging, we've learned that the Project Manager for your project completely dropped the ball here, and since we were never made aware, that led to us dropping the ball, as well. We've let this member of the team go, as this is an unacceptable practice. We know how much the members of our community count on us to complete their home projects,and again, we apologize for this experience. We will be reaching out to you directly so that we can work toward a resolution. Thank y... read more
This business advertises false promise to guarantee their work I agreed to do some remodeling since 11-2023 at my apartment in mountain view - the promised work -not complete and some done wrongly ex . faulty hazardous electric switchs , water faucets - not sealed and leaky shelves installed -not secure -- etc.. ----after they got their payments they fail to respond to my concerns - I tried calling the involved persons - and found out that their game is to address my concern to someone else-- finally on 11-25-2023 - they sen... read more
Business response:
I am sorry that you are not satisfied with our work. I have sent you a proposal for repairs without charge and am waiting for your response. Handyman Connection warranties our craftsmanship for one year, and I will work with you to ensure that everything within the scope of work we did is to your satisfaction.
This business advertises false promise to guarantee their work I agreed to do some remodeling since 11-2023 at my apartment in mountain view - the promised work -not complete and some done wrongly ex . faulty hazardous electric switchs , water faucets - not sealed and leaky shelves installed -not secure -- etc.. ----after they got their payments they fail to respond to my concerns - I tried calling the involved persons - and found out that their game is to address my concern to someone else-- finally on 11-25-2023 - they sen... read more
I have never dealt with a worse company, owner or employee.TERRIBLE work Employee made sexual comments towards a single mother IN FRONT OF HER CHILDREN Same employee then yelled at the children, ONE WHO HAS A DISABILITY Owner of the company was notified, BLAMED THE MOTHER AND KIDS DISGUSTING COMPANY, STAY AWAY ****,We're sorry your tenant did not have a positive experience with our company. As the owner, I am very aware of this and would like to provide some context to your remarks. The employee in this situation has worked ... read more
I have never dealt with a worse company, owner or employee.TERRIBLE work Employee made sexual comments towards a single mother IN FRONT OF HER CHILDREN Same employee then yelled at the children, ONE WHO HAS A DISABILITY Owner of the company was notified, BLAMED THE MOTHER AND KIDS DISGUSTING COMPANY, STAY AWAY
Business response:
<p>****,</p><p> We're sorry your tenant did not have a positive experience with our company. As the owner, I am very aware of this and would like to provide some context to your remarks. The employee in this situation has worked for my company for over four years. During this time, we have never received a single complaint like this against him. We send a survey to every customer at the end of the job and of the hundreds of customers he has worked for, we have never received a complaint of this nature. We take your feedback... read more
Handyman connection of Blue Ash did a good job on our fence repair and kitchen work. Thank you Earl, Mike S. and Shaun. I recommend Handyman Connection, Blue Ash, Ohio
Handyman connection of Blue Ash did a good job on our fence repair and kitchen work. Thank you Earl, Mike S. and Shaun. I recommend Handyman Connection, Blue Ash, Ohio
Frequently asked questions about Handyman Connection of Wilmington
How is Handyman Connection of Wilmington rated?
Handyman Connection of Wilmington has a 4.2 star rating with 92 reviews.
When is Handyman Connection of Wilmington open?
Handyman Connection of Wilmington is closed now. It will open at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com