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Handy True Value Hardware
- Home Improvements
- Rock Island, IL
About this business
Personal Customer Service Products: Paint and Supplies Tools Propane and Propane Tanks Windows Screens Keys Hardware Services: Lawn and Garden Plumbing Electrical Sharpening Water Heater Installation Locks Rekeyed Glass Cutting Pipe Cutting and Threading Dollies Computerized Paint Tints Delivery Rental Location Facts: South Of Augustana College
Location details
1435 30th St, Rock Island, IL, 61201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 2:00 p.m. |
They are ALWAYS so rude to me when I come in here. Like they get off on treating women like shouldn't be in a Hardware store. This is why big company's are winning over your local businesses. Complete lack of customer service. I could walk in to Lowe's and have crap service as well but mostly that hasn't been the case. I won't be back.
Contrary to popular belief, it is not illegal to duplicate a “do not duplicate” key. Teach this to your smug, arrogant employee who refused to even sell me the blank key. I wasn’t even asking him to duplicate it. It’s just that everywhere else I checked was out of the key blank. I offered to let him copy my drivers license and a credit card for security measures. I went to 3 other places that knew they could, and would, duplicate my key, if they had the proper blank. This is the 3rd time I’ve had problems with this specific ... read more
Like the store and MOST of the employees. Bought some drainage tubing diameter too small. Went to return with the receipt (never returned anything there)Girl up front politely told me the policy is can't return anything that is cut (this product sold by the foot) she offered to call manager up and did, he was rude and blunt, and part of what looked like a "brother" team that originally waited on me. They both acted like it was a hassle,ok I was annoyed but went back to the area, sure enough there is a very small sign that st... read more
Came in today to return buddy harnesses that wouldn't work and the owner rudely called me a liar and refused to return them!
Excellent store, excellent service... 5 STAR !!!!!
Business response:
Thank you, Nick! We appreciate your positive comment. :)
Frequently asked questions about Handy True Value Hardware
How is Handy True Value Hardware rated?
Handy True Value Hardware has a 4.5 star rating with 238 reviews.
When is Handy True Value Hardware open?
Handy True Value Hardware is open now. It will close at 5:00 p.m.
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