Handy Tool Rental Co

Nunya B. 

on Citysearch

7 years ago

Tina48 is more right than wrong. The equipment is old and looks like it's on it's last leg, so I don't doubt that there's issues with using it. I rented a ladder from them (32 foot). Got it on the job, couldn't use it because it was not only bent, but when you get 3/4 the way up, it would twist. Could not use it to do it's intended purpose. Brought it back to return it and told the guys who greeted me. They sent for an older guy who put it against the building and said "It only has a little bend to it". I told him it twisted... read more

dan pitakish 

on Citysearch

13 years ago

Great people – I have been going to this place for over 20 years and always have had good service and equipment. I was contacted by the owner to write a comment about the review below tina48 because I was there. If you notice there is a comment about the review but I can only write less than 500 characters in the comment, and it does not do it justice. so I am writing a review about the review below. I was contacted because I was 1 or 3 customers on Saturday 5/21/11 and all customers were men. I noticed a man yelling and scr... read more

Tina48 

on Citysearch

13 years ago

Please heed advice - The worse tool rental place!! – This is absolutely the worst place to rent equipment. It will be old! I guarantee it!! Then you have to waste your precious time trying to convince them of that on the phone. Then you have to waste even more time taking the damn thing back. Then you have to waste your money becaue it is non-refundable. They are the worst! The customer service stinks. They are rude! I watched them rudely tell a young guy to leave their establishment because he asked if they would refund him... read more

tony g 

on Citysearch

15 years ago

Great service – Been going here for over 30 years. They have always made my jobs easier. It seems all the employees there work there for their entire career. There is something to say about that. They are knowledgeable and are always friendly. Tony G 

pgrofer 

on Citysearch

15 years ago

Friendly service – I am a middle age woman and never rented anything before. Last year we had a bad wind storm and I could not get anybody to cut up a tree that fell in my yard for at least 4 weeks, so I decided to rent a chain saw. I was scared, I don't use a lot of tools especially a saw. I went to Handy Tool Rental to rent a saw. They were very helpful and understanding with my fears. They were very nice and informative on how to use the saw. They went the extra mile. I was comfortable when I left and was determined to cu... read more

bnparks 

on Citysearch

15 years ago

Friendly and knowledgeable people – I've been doing business for over 20 years with these guys. I own a construcion company and we come in weekly and not one time did we ever have a problem with any of their equipment. I like coming to these guys because they know you by your first name. They are friendly and very knowledgeable. It is nice to see the same people working behind the counter for over 20 years. Most companies can not say that. They treat you like family and it makes me want to come back. If you are doing any pro... read more

ralphb 

on Citysearch

15 years ago

owner of a family owned business – we have been in business for over 48 years. and always tried to give the customer the best service and equipment. The customer below rented a log splitter over the 4th of july weekend picked it up friday 2 pm and returned 9 am monday. We charged him 1 1/2 days. he brought back monday, return line was leaking. we gave him an option of charging 1 day and starting over or 1 1/2 days and he can finish his job. He said he only needed 1 more hour to finish the job. we gave him another splitter fo... read more

Lookituptwice 

on Citysearch

15 years ago

Handy Tool Rental = Unreliable Equipment, Rude Service – Handy Tool Rental = Unreliable Equipment, Dreadful, Insulting, Rude Service. The price may be competitive, but if you need to make multiple trips because things break down, it may not be worth it. I would not recommend their service. Some employees could use some customer service and communication training. I had a series of jobs I was going to rent equipment for, and now I am going to a competitor - and recommend others to do so as well. 

philreardon 

on Citysearch

19 years ago

The best tool rental in the city – they have good equipment and great service. they are friendly and fast. thanks for the service