Handsworth Medical Practice

Laura Burgess 

on Google

2 months ago

Been on line, filled a form but not heard if it's a confirmed appointment? Service is shocking 

Natalia Prime 

on Google

5 months ago

Absolutely sick of the receptionist staff not taking ownership when requests are made and not fulfilled.. again 36 hours later and another phone call to be told I’ll have to put another medical request in on the Monday .. do better. Only time I ever get somewhere is if I actually see Dr shaik embarrassing 

Harvey Hewat 

on Google

6 months ago

Currently calling now and saying the gp is closed, said press one if urgent to then be followed up by saying I’m number 1 in the queue, and then there is a high amount of people calling in. Doesn’t seem right and needs to be fixed. 

6 6 

on Google

7 months ago

I had one, not so pleasant experience in the past . Recently I had a horrific experience here. I had to walk out of an appointment. There’s too much detail and personal information to write it here. I felt bullied/ judged/ worthless/ shocked and upset. I asked to make a complaint. So far I have received a message which asks you for ratings and feedback. If I do return to this practice I will be accompanied by someone, the trust is gone. I will never leave myself open to that treatment again. UPDATE: I have attempted to make ... read more

Mark O'Brien 

on Google

8 months ago

When called the advertised practice number i was informed via the answer machine that the practice was closed. Then went through the nightmare of using NHS online which met with negative results. Ended up calling 111 who after 15 mins in a call called the practice to find out that they close for lunch! Would help if they actually informed the general public that they carry out this practice.