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Hand Trucks R US LLC
- Williamstown, NJ
About this business
At Hand Trucks R Us we understand that our success is dependent upon yours. That is why we built our company around the core principal of "Delivering high quality hand trucks, platform carts and folding carts, at exceptional prices with unbeatable customer service".
Location details
1445 Coles Mill Rd., Williamstown, NJ, 08094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Unfortunately, the final shipper proved to be problematic, with a late delivery and damage to the item. However, Pat Cantor, the point of contact for the manufacturer did an excellent job. Ms. Cantor communicated well with all parties the get the product returned and a new product sent immediately. Awesome job!! Very happy with Ms. Cantor’s professionalism.
First, I purchased the Anderson Gun Safe Dolly. It’s a great product, moved a Liberty gun safe by myself in 2 minutes after a minor assembly. Secondly, I ordered the safe on a Sunday when they were closed. I wanted to arrange expedited delivery. I waited until Tuesday to call to give them time to process the order. When I called, they said the order already shipped and was out for delivery. That was true and I got the product within 36 hours.
Ordered a pair of wheels, needed a center hub wheel. Received an off set hub. Called and asked if I could get a center hub wheel. I was told that he would look into it for me and call me back. Nothing! Never received a call. So I called back and was told they couldn't find one. Then told them I needed to return the wheels. The man told me to send them back and gave me an address to send them to. I thought this was weird since I had a receipt that showed a return address and just needed a confirmation code. I asked about this... read more
They lie to you from the start. I order a multimover from a different company and cancelled my order after receiving a 3 month wait time. Found hand truck r us. There website said in stock ships in 4 to 6 weeks. Then after taking my $ 3200.00 I was sent a email saying 3 and 1/2 months till ships. Classic bait and switch don't order from here.
Dated:10Oct2020. Now 10 working days into my order for a $450 hand Dolley. No response to emails or voicemail. No tracking number. Item actually ordered 26 Sep2020. At this point it doesn't matter what the companies statement is regarding shipping. Its not professional for them to be contacted my email customer service and thru their voicemail with no response. I have also noticed a pattern for this on other reviews. T. Moss Dated 12Oct2020. Follow-up to previous review above dated 10Oct2020 by T. Moss. Received or... read more
Frequently asked questions about Hand Trucks R US LLC
How is Hand Trucks R US LLC rated?
Hand Trucks R US LLC has a 3.4 star rating with 13 reviews.
When is Hand Trucks R US LLC open?
Hand Trucks R US LLC is closed now. It will open at 9:00 a.m.
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