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Hand & Stone Massage and Facial Spa
- Raleigh, NC
About this business
Location details
9650 Leesville Rd Suite 100, Raleigh, NC 27613, Raleigh, NC, 27613, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Hand And Stone in Cosner's Corner - THEY ARE IMCOMPETENT!!!! This is my second time getting a membership with them. The fist time I cancelled my membership because of a bad experience that was almost similar to this one, which was almost 4 years ago. A few days ago, which it was SEPT 23th, I gave it another try because it was daughter 16th birthday and she requested a massage as one of her gifts. They had special for new members that comes with a free facial which the membership was $ 79.95. They charged me twice. I made a... read more
I have booked appointments twice. And they canceled on me both times they do not want to do facials for men and when I call to find out why They cancel they just hang up on me. Or when I call they remember my number. And they won't even pick up the phone
DO NOT GO TO THIS PLACE!!!!!! THEY ARE TERRIBLE!! If I could give them negative stars, I would! Let me explain.. I bought an expensive Groupon and when I called to schedule this 3 hour spa day, they only scheduled me for 1 part of the 3 that was included. It was a birthday present for my mom that was in from out of town from Florida. When they confirmed me the day before, that is when I found this out. I tried to reason with them and asked if we could have a double massage time since they couldn't add out 60 min facials. The... read more
Had the best massage ever with Ali!
The experience was youthen-ing! And It lasts the next day and the day after that. My body is more willing to do as it did when I was much younger. âºï¸
The massage itself was good. However I was in the first room and I could hear the people in the lobby. Also I was rushed out the room. The sauna was nice.
Excellent!
Hands down one of the best therapeutic massages I have ever had (And I've had many!). Fara (my therapist for the session) defined I what it means to be a massage therapist. She was an outstanding example of her profession and I have never more easily parted woth the money I spent for this relief; truly professional.
The woman who scheduled my appointment when I called in was dismissive and overly fast- not providing me with parking instructions or informing me there would be forms to fill out before my treatment. When I arrived the woman at the front desk was rude and abrasive. When I said they should tel people about forms in advance of the appointment she argued with me that she did (she did not). I think it's unprofessional I was charged for a full hour even though my treatment was only for 45 mins due to the time it took to deal wi... read more
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Hand & Stone Massage and Facial Spa is open now. It will close at 6:00 p.m.
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