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Hand & Stone Massage and Facial Spa
- Wellness
- Strongsville, OH
About this business
Location details
17100 Royalton Rd, Strongsville, OH, 44136, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I was a member since 2023. During this time on multiple occasions I was charged for items. I was not told we're going to be an up charge and then they charged me a drastic amount without being an agreed-upon. On multiple occasions I had to get off the table because they said I needed a doctor's note at last minute notice even though I told them my doctor was fine with me getting a massage. On multiple occasions they scheduled me incorrectly and ended up with me not being able to get a massage or facial due to scheduling prob... read more
I had a wonderful experience at Hand & Stone in Strongsville!!! The staff is AMAZING and Megan who I always have do my facials is extremely talented and makes my skin glow! If I could give them 10 stars out of 5 I would!
Had a facial here on Monday 12/29 , it was an absolute joke! Do not waste your time or MONEY! I usually get my facials at Charles Scott Salon and Spa, so I know what a good facial is. The young inexperienced girl didn't look over my skin with a bright light to begin the facial like your supposed to, there was no steam involved to open the pores. I felt like she was just putting lotions on my face and wiping them off. The massage felt like a 3 year old was touching my neck and shoulders. My face literally didn't look or feel ... read more
Do not get their memberships. I called and cancelled my appointments and asked them to remove my card from their account and was told I won"t get charged. Turns out they charged my account anyway and when I called I was given the run around. If you use their servics, pay for them on the day they are given,don"t let them talk you into joining their membership.Its not worth it!
Frequently asked questions about Hand & Stone Massage and Facial Spa
How is Hand & Stone Massage and Facial Spa rated?
Hand & Stone Massage and Facial Spa has a 4.3 star rating with 295 reviews.
When is Hand & Stone Massage and Facial Spa open?
Hand & Stone Massage and Facial Spa is open now. It will close at 6:00 p.m.
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