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Hand & Stone Massage and Facial Spa
- Wellness
- Port St. Lucie, FL
About this business
Location details
10532 SW Village Pkwy, Port St. Lucie, FL, 34987, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 8:00 a.m. to 9:00 p.m. |
I had to cancel my appointment, and they charged me a $40 cancelation fee that was NOT communicated to me in advance. It was not anywhere in writing in my paperwork or in the text I received from them to confirm my appointment yesterday. HORRIBLE way to do business. I will NEVER return to this location. And, I emailed the address listed for the manager in another review, and it came back Mail demon.
Maria at Hand and Stone is amazing. She definitely has blessed hands. She is very knowledgeable and always does an amazing job reaching every area in need. Thanks Maria
So I normally don’t do reviews, but I was in on Thursday, July 10 at 12 PM for a massage with Chelsea. Everything went well until the end almost to the end she pushed my two hands like crack them and my right hand sound real loud. I didn’t think nothing of it. I thought it was just a crack, but it looks like she broke my risk now I’m getting ready to go to the ER on Friday. I felt some pain took a leave, but on Friday night to Saturday morning, my hand rest all the way to the elbow is in excruciating pain and swollen on my f... read more
The worst establishment. Definitely won’t be going back. The massage therapist was great, but the staff is always terrible.
I do not recommend this location. My first massage was OKAY and I signed up for the pass but booked with another therapist. In the 3 months I've been a client they rescheduled EVERY SINGLE APPOINTMENT. Either due to someone quitting or needing that day off. I never saw the same person twice. I felt like I was getting passed around. They called me to reschedule my massage this month and I finally canceled my membership. They want to charge spa prices, but it definitely does not feel like one.
Frequently asked questions about Hand & Stone Massage and Facial Spa
How is Hand & Stone Massage and Facial Spa rated?
Hand & Stone Massage and Facial Spa has a 4.3 star rating with 200 reviews.
When is Hand & Stone Massage and Facial Spa open?
Hand & Stone Massage and Facial Spa is closed now. It will open tomorrow at 8:00 a.m.
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