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Hand and Stone Massage and Facial Spa
- Massage Therapy
- Carmel, IN
About this business
Location details
14405 Clay Terrace Blvd, Carmel, IN, 46032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 10:00 p.m. | |
| Tue | 9:00 a.m. to 10:00 p.m. | |
| Wed | 9:00 a.m. to 10:00 p.m. | |
| Thu | 9:00 a.m. to 10:00 p.m. | |
| Fri | 9:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I'm giving three stars based on the cleanliness of the facility, the cheerful front desk staff and the personality of the massage therapist. Unfortunately, what I actually went in to receive, a deep tissue massage, would rank between .5 and 1 star. There was nothing deep about it. I explained that I needed a great deal of pressure for the massage to be effective, but she was unable to do it even after 2 requests. While I was under the impression that it was a full body massage, she never touched legs above my knees or below ... read more
Erik is a fantastic massage therapist. He identified issues without me telling him and focused on fixing them. His technique is intuitive and extremely effective. He included some stretching in the massage which was very much appreciated. I will definitely be re-booking.
Not transparent and customer service was bad. Massage wasn’t even good, a deep tissue shouldn’t feel like a rubbing, tipped her good but felt like she was upset the whole time. . Cancelled the membership never again. I’d rather spend my money for a massage somewhere else. Beware of their policy they tell you one thing on the phone and charge you a whole other thing there. Very unhappy talked to lots of people that had membership there they weren’t happy either. I not the only one that’s not happy with this and one that ne... read more
Gone to this H&S for 6 years. A positive experience. Dana has been my massage therapist for 3.5 years and have nothing but good things to say about her. She is a diligent, hard working and intelligent woman.
Went in for deep tissue massage. All I received was a back rub that only seemed to focus on the trapezia, up and down, up and down. He did include one tendon at the top of the trapezia. Did a very brief rub on calf muscle. That is the extent to my deep tissue fifty minute body massage for which $140.00 was paid. Due to the language barrier, any conversation was difficult. The facility itself seemed very nice and check-in smooth.
Frequently asked questions about Hand and Stone Massage and Facial Spa
How is Hand and Stone Massage and Facial Spa rated?
Hand and Stone Massage and Facial Spa has a 4.3 star rating with 1,208 reviews.
When is Hand and Stone Massage and Facial Spa open?
Hand and Stone Massage and Facial Spa is open now. It will close at 10:00 p.m.
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