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Hand and Stone - Gilbert, AZ
- Wellness
- Gilbert, AZ
About this business
Location details
2765 S Market St Suite 101, Gilbert, AZ, 85296, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 9:00 p.m. |
We booked two 90-min massage packages through Groupon as a couple, but the session lasted only 80 minutes. My package included an enhancement (valued at $15) that was never given, while my boyfriend received two and was charged extra for one. On top of that, they added a $10 fee for the couple’s room that was never disclosed when booking, and later even called asking for another $10 — insisting we pay even though they hadn’t provided the enhancement. Staff were rude and mentioned they had our card on file to use since we did... read more
Hand and Stone Gilbert has been a great experience. We have been three times (two massages and a facial) and each time has been peaceful and relaxing. We recently joined their membership and feel the price is reasonable and worth the cost for a pampered self care hour. Every person I have interacted with has been kind and respectful, and caters to my needs that day. We are very happy with the services we've received.
I found out about Hand and Stone through a Groupon. I got a facial and a massage, both were only my second time experiencing each. Both were wonderful! My massage therapist and esthetician were great, they were both knowledgeable, and gave me an awesome experience. The spa was very relaxing and very clean inside. The front desk staff were also super helpful and kind. It was a perfect spa day! They do offer memberships as well, but I did not pay close attention to those.
Brittany had the best hands. Really relaxing.
I scheduled an appointment with a gift card a week ago. They called and rescheduled me twice. Then I got a call today saying the gift card is no good and it's going to be $80 for services. I told them to cancel and the cancellation fee is $40! Not cool.
Frequently asked questions about Hand and Stone - Gilbert, AZ
How is Hand and Stone - Gilbert, AZ rated?
Hand and Stone - Gilbert, AZ has a 4.1 star rating with 281 reviews.
When is Hand and Stone - Gilbert, AZ open?
Hand and Stone - Gilbert, AZ is closed now. It will open at 9:00 a.m.
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