Hancock Brothers Plumbers

Chad Clarke 

on Google

2 weeks ago

We had a gas leak that the gas company traced back to our garage, which had been turned into a bedroom. They shut off the gas, leaving us without heat or hot water. With my 85-year-old mother living with us, we needed repairs done quickly. Hancock Brothers Plumbers was the only company that responded promptly and arrived the same day. The technician, Gregory, quickly identified where he thought the leak might be. I did consider getting a second opinion from another company, but that turned out to be a waste of time. I called... read more

King Fields 

on Google

2 weeks ago

My water heater stopped working on a Sunday. I spent two days trying to find a plumber to install a new tank for me. On the evening of the second day without hot water, I reached out for help. Gregory called me bright and early the next morning. He was fantastic and helped me gather all the information needed to provide a quote for the water heater installation. When I asked about the installation timing, Gregory said they could come that afternoon. I was so happy to get such quick service. Then Mason and Chase arrived to in... read more

jenny gregory 

on Google

3 weeks ago

We just built a new house and were experiencing some pressure issues with our faucets. I reached out and spoke with a representative, who was very helpful and super friendly! They had Douglas call me to ask a few questions, and he quickly figured out what our issue likely was. I set up an appointment for the following day. Mason called on his way to ensure he could access the house. Once he arrived, he called and detailed what he would need to do and the costs involved. He was incredibly nice and thoroughly explained everyth... read more

Javier Stanley 

on Google

3 weeks ago

I had a bathtub issue where the overflow screws had rotted and snapped, causing quite a mess. Douglas came over and took care of everything. I really appreciated that he showed me video footage of the repairs and confirmed there was no mold from the leak. What a relief! We’ve used a plumbing service in the past and once found a leak in a repaired line when the water was turned back on during the summer. They sent someone out to fix it promptly under their warranty, no questions asked. We will definitely keep using them and r... read more

kenneth hardin 

on Google

3 weeks ago

i had an excellent experience with a tankless water heater installation by hancock brothers plumbers! after i called in the afternoon, they sent someone out the very next day. douglas was very helpful, guiding me through the equipment options and completing the job with great attention to detail. he even took the time to redo some previous plumbing work and addressed an unexpected electrical issue without any extra charge, making sure everything was done right. he stayed until the job was finished, which took almost ten hour... read more