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Hampton Roads ENT/Allergy

4.2

About this business

At Hampton Roads ENT - Allergy, we genuinely care about your family's health. So we have made it our mission to provide real solutions and lasting relief for all your medical concerns. Drs. Queen, Bacon and Jacobson have earned the respect of their peers and the gratitude of their patients for the high quality of care they offer in the specialty of ear, nose and throat care. As ENT specialists, we're uniquely qualified to diagnose and treat conditions of the ears, including your hearing. Plus, we have an audiologist on staff... read more

Location details

5408 Discovery Park Boulevard, Ste 300, Williamsburg, VA, 23188, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.2102 reviews
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Cari Grigsby's profile image
Cari Grigsby 
5 years ago

I loved this office up until this point. They are giving me a hard time with my allergy shots. Which I REALLY need. Insurance says they are covered and has called them. The office still says they are not. Someone needs to figure something out. I need my shots. FIX THIS! Also Sharon the office manager of Hampton, that fills in at the Williamsburg office is rude, condescending, and will argue and talk over you. Then when told she is rude she argues even more. Providers are wonderful, the staff giving the shots are great. The h... read more

Melissa Hudspeth's profile image
Melissa Hudspeth 
recommend  Recommended
5 years ago

Excellent bedside manner. Very straightforward 

Cari Grigsby's profile image
Cari Grigsby 
recommend  Recommended
5 years ago

I love this office, the staff and physicians are great! 

Elizabeth Greaf's profile image
Elizabeth Greaf 
recommend  Recommended
6 years ago
Louis Santangelo's profile image
Louis Santangelo 
6 years ago

Awful service. Nobody answers the phone for appointments. My daughter walked in with terrible ear pain and they refused to see her. Cruel. 

Lorie Gaskill's profile image
Lorie Gaskill 
8 years ago

Dr Jacobson is the best. Kindest, most caring, terrific surgeon. 

Alicia Marie Roark's profile image
Alicia Marie Roark 
9 years ago

It started out at the front Desk! Those ladies are just so professional! Theres a young lady named Lee at the front desk who simply blew me away with her customer service. The medical Assistant whose name we never caught was just as helpful as she could be too. Then there was Dr. Jacobsen who has amazing bedside manner, and he just radiates his passion for what he does!!!!!! WOW!!!!!!! I will be telling all of my friends about these guys! Thank you Dr.Jacobsen and staff from the bottom of my heart for helping our little boy!... read more

Stephanie Norman's profile image
Stephanie Norman 
9 years ago

Drive 45 minutes to get shots only to find the office closed without notice. Won't let me give myself the shots so at this point I'm sorry I ever started the process. 

Frequently asked questions about Hampton Roads ENT/Allergy

How is Hampton Roads ENT/Allergy rated?

Hampton Roads ENT/Allergy has a 4.2 star rating with 102 reviews. 

When is Hampton Roads ENT/Allergy open?

Hampton Roads ENT/Allergy is closed now. It will open on Monday at 9:00 a.m. 

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