Hampton Inn & Suites Memphis Germantown

Sjp 4u33 

on Google

a month ago

I want to give special recognition to two employees of Hampton at Thornwood. To sweet Lindsay on the front desk and Shanna in housekeeping. Both ⭐️⭐️⭐️⭐️⭐️ Diane M 

Gisela 'Nikki' Roufs 

on Google

2 months ago

We were in town for a travel sports team and this was referred to us by friends. We made a reservation online and asked for a 2 bed room, they were overbooked and they only had king rooms left. The room size is ok, but a bit run down. Couch had several stains, the toilet was broke and the shower did not get above warm. I mentioned the issue 2x. Came back and the beds were not made nor were the rooms even touched. The breakfast was below par, fake scrambled eggs, some fruit, no bananas, or yogurt, the gentleman in the dining ... read more

Theresa Balentine 

on Google

2 months ago

As some have mentioned, this location is not up to normal standards. First we attempted check in, about an hour before official time, knowing the answer might be no. You would have thought we asked something incredibly hard. She was very rude and instead of politely telling us no, she acted as if we irritated her to ask. After finally getting our room an hour after check in, no one was at the front desk. Thank goodness for digital keys. The room had a weird odor and there was a thick layer of yellow scum on the shower floor ... read more

Michael Kellum 

on Google

3 months ago

Very nice Hampton Inn in Germantown. Rooms were nice and cool. Beds were comfortable and everything was clean. Located close to some good restaurants for dinner. Breakfast was good! Very satisfactory stay!