Hampshire Bicycle Exchange

bon bon 

on Google

2 weeks ago

I purchased a Concinnity bike because it was described as: "The condition of the bike is excellent." "Everything is in great working order." "Like new condition." However, after receiving the bike, I discovered what I believe was pre-existing damage to the frame. Based on the condition of the packaging and the nature of the damage, I do not believe it occurred during shipping. When I contacted HBE, they initially suggested that the damage had occurred during shipping rather than considering the possibility that it already ex... read more

Jade Harper Kenney 

on Google

a month ago

Not a great place. Called to ask a simple question. Gave every excuse under the sun to not do a simple job. Would not recommend. 

steve t 

on Google

2 months ago

Just had a great customer service experience at Hampshire Bicycle Exchange. As someone who hasn't ridden a bike since the Nixon administration (true!), I was a bit anxious going in - but Allen set me up with a well-fitted bike that perfectly suits my needs and abilities. He answered all of my questions and thoroughly explained pluses and minuses for several models before we settled on a Jamis Coda S2 - looks sharp, like riding a cloud! Zero pressure to buy, and he made sure I was completely comfortable and happy with my purc... read more

Shirley Hunt 

on Google

3 months ago

Thank you Jesse for getting me set up with a new bike and all the accessories I needed! Great customer service and super knowledgeable staff! I especially appreciated the extra help choosing a bike basket and water bottle cage for my bike’s unusual shape. While I was there shop’s staff even helped out some young kids riding by who were having problems with their handlebars. HBE has a terrific selection of reconditioned bikes and an awesome selection of accessories. I’m so glad I went here to get my gear. Highly recommended! 

Victor Guevara 

on Google

3 months ago

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