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Hamburg Sol MD
- Doctors
- Houston, TX
About this business
Location details
12121 Richmond Ave Ste 115, Ste 115, Houston, TX, 77082, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
He seems to get annoyed or upset when I asked for further explanations of my dad's vision. He has been putting eye drops in his eye for several months and keeps telling him 'were getting there' but I want further explanation and his response was rushed and seemed upset about my question. I just wanted to understand where we were in the process and how long more would he think it would take for my dad to see better.
Dr. Kopel has been my doctor for more than 12 years. Although I have to have my adult children drive me 3 hours to my appointments, it has been worth it. I credit Dr. Kopel and Dr. Arnoult for saving my eyesight. The staff at Houston Eye Associates are also the very BEST.
Convenient location. Have just noticed very rushed with no time to ask any questions. Told me I could go to 30 other doctors & they would say same thing
I saw Dr Gonzales through Houston Eye Associates in 2018-2019 with my daughter. I was concerned about a wandering eye which I, and other family members, had noticed several times. I also have a lazy eye, so there is a family history regarding this issue. Because I do not look like I have a lazy eye, thanks to Dr. Arnault, Dr. Gonzales did not believe that my daughter had and issue and even had the nerve to question my lazy eye. Which I have been seeing doctors about since I was 2 years old! We changed doctors and during our ... read more
Business response:
Thank you for taking the time to write us a review. We value our patients and strive to deliver a high level of care and customer service. In that regard, we take your feedback very seriously and have forwarded your review to a manager. Due to privacy laws, we are not able to address your concerns in a public forum. If you would like to discuss further, please contact us at 832-280-3638 or CustomerService@HoustonEye.com so that we may connect directly. Again, thank you for writing us a review.
He is an amazing Doctor. Very knowledgeable, patient, kind.
Business response:
Thank you for your 5-star rating!
Dr. Mathew was very professional and efficient. It was a very pleasant experience.
To day the least, this Dr. ?may be? a great specialist but he does not have people skills.
I am just done with a visit with this man I have never in my life been treated like I just did by a any kind of physician he doesn't even deserve to be called a pediatric ophthalmologist or any kind of title he has.... I walked in right away started talking to me like if I didn't care of my sons well being he didn't let me explain to him anything was very rude IN FRONT OF MY 6 YEAR OLD SON my poor son was sitting in the chair just terrified and scared of what was going on in the room he was so rude and left my son shaken up.... read more
Rude, inpatient, impersonal and not good with little ones. No consolation at end of visit to save the visit from ending on a bad note. Felt belittled and definitely no sympathy towards a first time parent. No attempts to make child comfortable or ease fears/tensions by doctor or staff upon leaving.
Frequently asked questions about Hamburg Sol MD
How is Hamburg Sol MD rated?
Hamburg Sol MD has a 5 star rating with 2 reviews.
When is Hamburg Sol MD open?
Hamburg Sol MD is open now. It will close at 4:00 p.m.
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